Contact Pollen Alert Customer Service

Why should I report an Issue with Pollen Alert?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of EFire Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I love it! Also, you can set alerts, if the counts are above a level that you specify so you know when to stay inside and can plan accordingly for the day! As a patient with allergic asthma and a nanny to a little boy who also has allergic asthma I use this ap daily most months of the year.It doesn't recognize the zip code?? Seriously?? Yes, I double checked the numbers.

2. This app is unreliable.This ap helps me so much it allows me to find local pollen counts without looking all over the place! all three major allergens (trees, grasses and weeds) in one place.

3. (They change in real time, often dramatically) the forecast for 4 days I think, if I can remember correctly ;it has tree pollen and grass counts and one more maybe that I'm forgetting.

4. This app showed 0.09! Disapointing!I give this a 3 because it do work but it does not give notification at set time..good...but I know particular pollen that bothers me.

5. Great/simple, no nonsense app.👍So far as I can tell it is accurate too.(I have very bad allergies and need to stay informed and everytime it has been accurate thus far)I don't really use the forecast as much, but the current day and next day seem accurate.

6. I love the simplicity and visual presentation.Does the job and well put-together, but I wish it let me look at forecasts for other [saveable] locations without changing what location I get notifications for.

7. The app told me low pollen, 1.0, for 3 days and I went outside and you could see the pollen in the cars! My weather app was sending pollen warning to me telling me it was extremely high.

8. thanks for your work.very slow and no place to change locationLocation not found.

9. It doesn't recognize Cincinnati oh??! Really??!!??Not acurate! Air test levels show 7.2 on scale of 12.

10. would like at least more ID of type of pollen.

11. App doesn't work.

1. Fix Pollen Alert Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pollen Alert: Restarting the app will resolve most errors.
2. Update the Pollen Alert App. Here is how:
   1. On Android goto PlayStore » Search for "Pollen Alert" » Open Pollen Alert » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pollen Alert » click "UPDATE".
3. Clear Pollen Alert app cache: Clearing cached data will force your app to retrieve the latest data directly from Pollen Alert servers.
   1. On Android, goto Settings » Apps » Select "Pollen Alert" » click Storage » click "Clear Cache".
4. Check Pollen Alert app permissions. If any of these permissions required to use your device's features are disenabled, Pollen Alert might not work.
5. Uninstall and reinstall Pollen Alert. If nothing else has worked, completely uninstall Pollen Alert then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pollen Alert not working

2. Fix Pollen Alert Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pollen Alert be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pollen Alert not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pollen Alert may not be able to connect to the Internet when running in the background.