Published by Hmi Pro

Report an issue with Pro Video Editor.
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Why should I report an Issue with Pro Video Editor - Video Maker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hmi Pro to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Pro Video Editor - Video Maker

1. Add video effects, filters, adjustment, stickers, frames, overlays and more to create beautiful movies. - Probably the best After Effects video editor mobile app you can find! - Edit videos with just a click, saving your time from following tedious steps. - Glitch, VHS and 100 more dazzling video effects! - Flames, lasers and more effect stickers.

2. Create videos and movies of great power like a pro director, with Keyframe Animation, Transition, Video Cutter Special Mega Photo Effects and more.

3. Edit movies or create videos for Instagram with pro quality video editing tools.

4. Pro Video Editor - Video Maker, Video Cutter app for both professionals and amateurs.

5. No need to choose complicated PC After Effects software.

6. Master super powers with ease.

7. This video Videoleap maker provides powerful and easy to use video editing tools for you.

Pro Video Editor Customer Insights

Steps to Troubleshoot & Fix Pro Video Editor Issues

1. Fix Pro Video Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pro Video Editor: Restarting the app will resolve most errors.
  2. Update the Pro Video Editor App. Here is how:
    1. On Android goto PlayStore » Search for "Pro Video Editor" » Open Pro Video Editor - Video Maker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pro Video Editor » click "UPDATE".
  3. Clear Pro Video Editor - Video Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Pro Video Editor servers.
    1. On Android, goto Settings » Apps » Select "Pro Video Editor - Video Maker" » click Storage » click "Clear Cache".
  4. Check Pro Video Editor app permissions. If any of these permissions required to use your device's features are disenabled, Pro Video Editor might not work.
  5. Uninstall and reinstall Pro Video Editor. If nothing else has worked, completely uninstall Pro Video Editor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pro Video Editor not working


2. Fix Pro Video Editor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pro Video Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pro Video Editor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pro Video Editor may not be able to connect to the Internet when running in the background.

Reported Issues