Published by Ecount on Jul 30, 2024

Report an issue with ECOUNT ERP.
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Why should I report an Issue with ECOUNT ERP?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ecount to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ECOUNT ERP

1. Access your information anywhere with Internet access. * Loaded with Features - Includes inventory, production, sales, purchasing, accounting, payroll, reporting, collaborative features and more. * Transparent Pricing - Only $55 USD for all modules and unlimited users. * Easily Customizable - You can quickly configure the program to your business. * 100% Cloud-based - Access your program data anywhere, anytime. * Trusted by more than 80,000 companies worldwide in diverse industries such as manufacturing, distribution, and service-based enterprises. * Auto-Sync - All data entered in the app automatically syncs with the program and is immediately available. * Messenger: Free messenger tool included in the ERP.

2. It's like having a mini office in the palm of your hands. - 100% cloud-based software that you can access on your mobile device. - Optimized for your mobile devices for quick access to your data. - If you find yourself out of office you can instantly order a job or approve drafts. - you can scan barcode labels of items already registered in the ERP with your smartphone to manage your inventory. - All invoices made in the App can be sent to the ERP system and can be quickly sent via email. - quickly track your inventory If away from your desktop.

3. It integrates inventory, production, sales, purchasing, accounting, and payroll at a low monthly price for an unlimited number of users.

4. ECOUNT ERP is a software designed for the needs of small and mid-sized businesses.

5. The software is 100% cloud-based.

6. Efficiently manage your business anywhere at anytime with our ECOUNT ERP App.

7. Optimize communication for greater work efficiency. * Free Upgrades - Always have the latest version and automatically receive new features. * Multilingual Program & Support: Offered in English, Spanish, Chinese, Japanese, Vietnamese, Indonesian, Thai and Korean.

ECOUNT ERP Customer Insights

1. don't you want to try barcode scanning without expensive barcode equipment?has no capabilities to download large amount of data, the tech support always suggest to split the download however its really a shame in this era of big data.This App is very GoodGhatiya App.

2. it's a BEAST! PS: those trying the demo and see barcode scanner camera, just tap on the SLIP button! you will get manual entry screen.

3. Can I get any assistance pleaseYour app keep opening scan barcode for every single menu item I pressed.

4. but then again, it's actually fun to scan a barcode of anything in your reach and add the item to your demo inventory.

5. I've no idea how the app work, look and feel, unless scan product barcode is all there is to it.

6. I'm trying the product demo.

7. affordable complete erp solution.

8. i love it! yeah it doesn't look pretty but I don't care.

9. screen.

Steps to Troubleshoot & Fix ECOUNT ERP Issues

1. Fix ECOUNT ERP Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ECOUNT ERP: Restarting the app will resolve most errors.
  2. Update the ECOUNT ERP App. Here is how:
    1. On Android goto PlayStore » Search for "ECOUNT ERP" » Open ECOUNT ERP » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ECOUNT ERP » click "UPDATE".
  3. Clear ECOUNT ERP app cache: Clearing cached data will force your app to retrieve the latest data directly from ECOUNT ERP servers.
    1. On Android, goto Settings » Apps » Select "ECOUNT ERP" » click Storage » click "Clear Cache".
  4. Check ECOUNT ERP app permissions. If any of these permissions required to use your device's features are disenabled, ECOUNT ERP might not work.
  5. Uninstall and reinstall ECOUNT ERP. If nothing else has worked, completely uninstall ECOUNT ERP then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ECOUNT ERP not working


2. Fix ECOUNT ERP Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ECOUNT ERP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ECOUNT ERP not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ECOUNT ERP may not be able to connect to the Internet when running in the background.

Reported Issues