Published by eBroselow on Jun 17, 2024

Report an issue with SafeDosePro.
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Why should I report an Issue with SafeDosePro Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of eBroselow to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About SafeDosePro Mobile

1. A university research study published in the Journal of Pediatric Pharmacology and Therapeutics found that after less than 10 minutes of training, the use of the SafeDose system increased the accuracy of medication doses prepared during simulated pediatric emergencies by nearly 25 percent, and completely eliminated clinically significant errors.

2. The research also showed that use of the hospital version of SafeDose, as compared to traditional processes, reduced the time required to prepare medication during an emergency.

3. This improves medication safety, reduces the cost of care, and improves clinical outcomes. iMedicalApps’ review describes SafeDose as "useful and well designed...

4. SafeDose provides mixing instructions, dosing, and drug administration information on a single, actionable page.

5. Undoubtedly, the potential for medication errors would be reduced if practitioners were to rely on the information provided by this app".

6. Choose the patient’s weight and clinical need, and instantly see the dose in mg, volume in mL, dilution, delivery information, and dangers.

7. It contains acute medications provided for pre-hospital and hospital workers by SafeDose as a public service.

8. The content is tailored to remove irrelevant information and to eliminate the need for math or memorization by the caregiver.

9. SafeDose® is an electronic medication reference tool.

10. Used by hundreds of hospitals and many thousands of practitioners, all SafeDose medical content is medically reviewed for accuracy.

SafeDosePro Customer Insights

1. The ems free version works well for PALS type scenarios.Honestly I've had this application for about two years as a compliment to the Broselow tape I carry in my pocket while on duty and have rarely opened or used the application.

2. I have other FREE applications and $0.99 and $1.99 per YEAR apps as well that work just fine for me on my phone that I utilize for pediatric events and refuse to pay that much of a monthly fee for a seldom used application.

3. I will update if I fiscover there is more to this.I finally figured out how to get the ems free version to work.

4. It tells me that 360mg is 9% over when 360mg is appropriate for a 36kg child at 10mg/kg.

5. paid version, it's not clear because it states it after the user ID box.

6. I will be deleting the app from my phone today,,,,,sorry.Removed most common drugs.

7. For example... For a 36 kg patient I select Motrin which is 10mg/kg.

8. I watched a youtube video about the app and cannot do the things it shows.

9. it's near-worthless.better in a groupAs a pedi nurse I am reviewing this app.

10. I purchased a subscription and still see less than 100 meds.

11. I followed the in-app links to register and see more and got nothing.

Steps to Troubleshoot & Fix SafeDosePro Issues

1. Fix SafeDosePro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SafeDosePro: Restarting the app will resolve most errors.
  2. Update the SafeDosePro App. Here is how:
    1. On Android goto PlayStore » Search for "SafeDosePro" » Open SafeDosePro Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SafeDosePro » click "UPDATE".
  3. Clear SafeDosePro Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from SafeDosePro servers.
    1. On Android, goto Settings » Apps » Select "SafeDosePro Mobile" » click Storage » click "Clear Cache".
  4. Check SafeDosePro app permissions. If any of these permissions required to use your device's features are disenabled, SafeDosePro might not work.
  5. Uninstall and reinstall SafeDosePro. If nothing else has worked, completely uninstall SafeDosePro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SafeDosePro not working


2. Fix SafeDosePro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SafeDosePro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SafeDosePro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SafeDosePro may not be able to connect to the Internet when running in the background.

Reported Issues