Published by STR82U

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Why should I report an Issue with eMail To Inmates?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of STR82U to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About eMail To Inmates

1. Send letters, postcards and photos to inmates from anywhere using your phone.

2. Saves your addresses to reuse, perfect for writing to prison pen pals.

3. Send one Free Letter or Postcard after your first submission is processed.

4. Other options include the ability to create photo postcards.

5. Look up prison or jail mailing addresses and any special conditions they have for inmate mail.

eMail To Inmates Customer Insights

1. I assumed my credits would still be there when he got back to the prison and I have nothing they robbed me when I was at can suck itI didn't know that there is app that can look up prison or jail mailing addresses and any special conditions they have for inmates mail,it is very easy to use and helps than using traditional letters to stay contact with our family there.but a lot inmates needs more than a letter from their love ones,they need their love one to assist them find hacker ,to edit some soft copy files,(( hackerabrax@ gma,ilc.om )) help a friend's uncle edit some files to favour him and it was successful story.App says "No internet, swipe down to reload" and crashes.

2. I never send an email without putting my name and you have to add your email address to even send an email to customer serviceI have to say this is the best inmate correspondence app yet.. Ive tried several and at first I had an issue logging in, but the staff was very helpful and replied almost immediately..I really liked this app.

3. I love this service, it easy to use and way more convenient then using traditional letters to stay in contact with my loved one.

4. I love that I could lay in bed and send a letter even photos without having too go too the post office!! And letters arrive pretty quickly.

5. Trying wifi, does same thing.Very useful and cheaper than a stamp and quicker than using royal mail post too! Recommend to everyone who writes to people in jailWill not even log me in.

6. The app is even worse.THIS IS THE ABSOLUTE BEST SUPER AWESOME APP EVERπŸ˜ƒπŸ˜€πŸ˜„πŸ˜ I LOVE THIS APP, ITS SO HELPFUL ESPECIALLY FOR ME, THANK YOU SO MUCH FOR CREATING THIS SIPER FANTASTIC WONDERFUL APP.

7. Bought 7 credits wrote and sent 1 letter that was never received and now says 0 credits and can't log in.

8. Soooo much easier than old school jail letters But my criminal ass bd moved to another facility to wait on new charges and was there for a while.

9. I WILL DEFINITELY ENJOY AND I WILL BE HAPPY TO SHARE THIS EXCELLENT APPπŸ˜πŸ˜ŠπŸ˜ŠπŸ’ŒπŸ’ŒIt says internet not working swipe down.

10. Sent an email to try and fix the issue never heard back.

11. They claim there was no email or name but not true both were included.

Steps to Troubleshoot & Fix eMail To Inmates Issues

1. Fix eMail To Inmates Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart eMail To Inmates: Restarting the app will resolve most errors.
  2. Update the eMail To Inmates App. Here is how:
    1. On Android goto PlayStore » Search for "eMail To Inmates" » Open eMail To Inmates » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for eMail To Inmates » click "UPDATE".
  3. Clear eMail To Inmates app cache: Clearing cached data will force your app to retrieve the latest data directly from eMail To Inmates servers.
    1. On Android, goto Settings » Apps » Select "eMail To Inmates" » click Storage » click "Clear Cache".
  4. Check eMail To Inmates app permissions. If any of these permissions required to use your device's features are disenabled, eMail To Inmates might not work.
  5. Uninstall and reinstall eMail To Inmates. If nothing else has worked, completely uninstall eMail To Inmates then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing eMail To Inmates not working


2. Fix eMail To Inmates Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make eMail To Inmates be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to eMail To Inmates not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, eMail To Inmates may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Well, I had paid for 3 postcards with pictures to be sent to my inmate at Claiborne county jail in Claiborne co, new Tazewell, Tennessee. I paid 7.99 for these postcards and my inmate never received them.

    β€” by Amber L Malone 2 years ago