Published by Spark Hire

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Spark Hire?



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Why chat with our AI Spark Hire Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Spark Hire.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I used Wifi to download the app and to upload my video and worked great.I understand the need for wifi with the amount of data that would be transmitted.

2. Things to consider: the uploading is only possible when connected to wifi, it will not upload videos using mobile data.

3. Fortunately, I was able to complete the interview on my pc but the support team was totally useless and wasted my time.After reading previous reviews I was sceptical.

4. I had read the reviews and was very put off about using the app but had no other choice if I wanted to complete my interview.

5. The website works great! The app does not!I was trying to do a video job interview with this.

6. I tried accessing an interview on my phone but was continuously redirected to the download page on the app store.

7. The process was quick and easy for me and it reminds you to check that all videos are uploaded before exiting and then emails you a successful confirmation.I had multiple issues with this app.

8. The entire purpose of using an app for video chat on my phone is to prevent this issue.

9. I can understand why Wi-Fi is needed as it's a huge amount if data to upload.

10. I contacted the support team and attached screenshots of other users with the same issue/review and was basically told that I couldn't navigate basic technology.

11. I'll be letting the company know to not use this app again.I was worried after reading the negative reviews but the app worked out really good for me.

Steps to Troubleshoot & Fix Spark Hire Issues

1. Fix Spark Hire Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Spark Hire: Restarting the app will resolve most errors.
  2. Update the Spark Hire App. Here is how:
    1. On Android goto PlayStore » Search for "Spark Hire" » Open Spark Hire » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Spark Hire » click "UPDATE".
  3. Clear Spark Hire app cache: Clearing cached data will force your app to retrieve the latest data directly from Spark Hire servers.
    1. On Android, goto Settings » Apps » Select "Spark Hire" » click Storage » click "Clear Cache".
  4. Check Spark Hire app permissions. If any of these permissions required to use your device's features are disenabled, Spark Hire might not work.
  5. Uninstall and reinstall Spark Hire. If nothing else has worked, completely uninstall Spark Hire then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Spark Hire not working


2. Fix Spark Hire Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Spark Hire be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Spark Hire not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Spark Hire may not be able to connect to the Internet when running in the background.

Reported Issues

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