1. -Message cost and Photos cost will vary based on the Facility.
1. Other than that it's a very reliable way to stay in contact with my loved one.Wasted my time completing the lengthy registration just for it to tell me every username under the sun already existed.
2. Its says I have a new message but it's not showing me the message and its charging me for it! This sorry app needs to be updated or something.Small bugs from time to time.
3. So i have to unstall and reinstall the app to get rid of the error messages.Usually works fine but its not letting me add money...I'm furious! I'm gonna try uninstalling then reinstalling.
4. Auto correct spell checking makes typing much easier for one who is older and with a shake in ones hands.
5. Went to the login and used my information and it tells me the "user is inactive" which made absolutely no sense, so, long story short, I immediately uninstalled the app.
6. I've been trying to purchase credits for over 2 weeks nowThis app has to be updated constantly.
7. By the time I dealt with all my existential difficulties I pretty much just lost interest.
8. It's very disturbing.... Especially when you're trying to contact loved ones.
9. Takes forever to get a message typed.I loved this app when I first found out about it.
10. It gives me error messages once its updated that are inaccurate.
11. I love it, more then jail funds, but sign up online on a browser, then sign into the app.
trying to buy credits to message but not letting me it says no such payment intent
For some reason I’m blocked I have not did anything illegal just encouraged inmates that was in lake county. One guy got upset because I refused to go look for someone in the streets to send him $10. I am a pastor that stand firm on the principles of living a right life before God
How can I reactivate my account
I would like to know why it won't let me send a picture to my friend
Why is the system you have so messed up
Can i put money on tosha randolph accountthis site want let me
Im not able to put money on toshas account why
I am trying to send photo but it let me select the photo and the a screen pops up saying under maintenance. Normally there is a few days notice?
I cannot put the inmates name where it says to put inmates name
I just have a question
The app won’t let me log in what do I do i’ve reset my password like five times I just made the account
Hey, I would like to report an issue. I can’t add any money to my account for an certain inmate.
Get in and on phone with help. Won’t let me get past guest card, no way to add money. Been one hour trying to add money to Jacquelyn Mclain account. Please help. 3525134868 land line
Every time that I try logging into my account it says " alert invalid user" I've reset my username & password nothing is working
Check on application
Hello 3524495728
Hey Mario call this number3524495728
My boyfriend was in sumtner county prison and was moved to Richmond correctional facility. Is it possible to transfer my remaining credits to account on new facility?
I used to have inbox over a year now it will not let me get into it I change password still will not let me get into the account
My husband is locked up in ware county jail dorm C-700 he said the inmate inbox not working CD an y'all reset it his name is Reginald Jackson
I can't find inmate count officer at the jail said it could me a mess up on y'all end inmate number is 145425 name is Tre Montgomery
I can not log into my inbox for my wife I have tried many times
I have been having trouble singing in because I forgot my username I guess that’s the problem? Please help, it says my account is locked.
account amber parker i cannot log in
i accidentally deleted a connection with someone i was connected with and i still need to be connected with that person . please contact me back .
I’m not able to sign in. When I’m trying to enter my user name, it will not let me use the @ symbol or the . To put in my email
How can I reactivate my account
I have account. I just want to know how and where I add funds.
No matter what name I put in it already exists and any email that I have also already exist even though I've never signed up for this app in my life
It's not sending my messages to one person but it will to the other one. Why and can this be fixed
I need to speak to a person a life person because your system is saying I have an account already set up which I have never set up an account and I would like to speak to someone inside of the jail that isn't inmate thank
How do I get the answer to the question I just sent about the names
On 10/27 there were 3 inmate inbox put on my visa credit cd could you tell me the names of the inmates
How do I delete contacts on inmate inbox
How can I see who all is messaging a certain inmate
I was recently incarcerated in toombs county jail and I wish to get a transcript of all text messages emails that I sent and pictures
My card ending in 7823 was used fraudulently i did not authorize these transactions. The account name was fraudulently made up by someone who use to rent from me
App will not allow me to log in it keeps saying that I have the incorrect password and I have reset it twice
I need to know how long until the problem is fixed
The inmate inbox is not working and I am at the hospital and my wife is in jail I am going to be having surgery and can't get a hold of her please fix the problem asap
It keep saying the username have already been used
I am trying to account but it say my email is already in use I've never set up an account with yall
Doesn't give me oprion to add credits
Trying to get a account
I have changed my login several times today and everytime I try to log in, it says my password is not correct, can you help me?
I can't seem to set up my account correctly help
How do I add money to my inbox for messages
I have tried several times to create an account,and it's not letting me. I might be doing something wrong. I really need help setting up my account please. Thank You..
Won't let me create an account says email already exists which is false and won't send registration info to my email
Cant talk even thought credits are there
Not letting a message go throigh
Unruly and unconstitutional revomval
Want to delete account
I have tried three times to set up an account with inmate inbox so I can speak with my uncle. I have used three different emails and with every email it either tells me that my name is already in their system or that my email address is already been used or that my username has been used I have never been able to actually connect to inmate inbox in order to set up an account it has never let me. I need to speak with someone so I can delete all of the emails and information in there so that I can reset up one of these emails to be able to talk to my uncle .my phone today is in the shop so I can be contacted on my grandmother's phone at 215 398 2409 I left a message yesterday nobody got back to me, I'm hoping I get a phone call back today. this is very important to me and I'm very frustrated with this app. thank you
When I login or try to it keeps telling me that the user has blocked himself or has been blocked by management for illegal activities which he has not done either of those things and I can't circumvent the system and I can't login
I think my account is blocked or something won't let me use e mail address
Won't work
Need to delete account don't have same email address won't work
Yes I need to talk to someone I accidentally put the money on the wrong amount and wrong person please help me thanks
My account is blocked I will like to unblock it