Published by Drive Smart on May 21, 2024

Report an issue with DriveSmart | Do you drive?.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with DriveSmart | Do you drive??

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Drive Smart to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About DriveSmart | Do you drive?

1. Get it by analyzing your trips for at least 2 months (we recommend doing it throughout the year) and a minimum of 1,000 km to demonstrate your skills in five key areas of driving: regulations, attention, prudence, adaptation and dexterity. - You have everything you need as a good driver in one place: your certificate, your trips, the assistance call if you need help on a journey, always knowing where you left your car (and how to get there)... - We offer you information about your driving style through trip analysis and the driving certificate so that you always know (and demand) what you deserve. - We help you in what nobody helps you: you will discover how you really drive (how you brake, accelerate, turn, anticipate signals, if you go at the right speed... ), if you are efficient behind the wheel and, above all, everything, how and what you can improve. - We fight for you.

2. Get the DriveSmart certificate to access all the advantages and benefits that companies make available to good drivers: the best conditions in your car insurance, in renting a vehicle, when subscribing to mobility services...

3. You are in control of what you deserve as a driver, all your driving history with tips that help you improve (and that no one else gives you).

4. If your company cares about the health and safety of its employees, is committed to efficiency and the environment and/or wants to encourage good deeds to create a better world, you will find in DriveSmart the ideal channel to carry out your own initiative.

5. And demand the conditions that you deserve when you negotiate your insurance, look for work, hire a car… Get your certificate analysing your journeys during, at least, 2 months.

6. Download the app to manage your driving well, negotiate your car insurance and save by contributing to building a safer and more efficient world. A better world.

7. With DriveSmart you get the most recognized driving certificate on the market, independent and objective. - The DriveSmart Driving Certificate, at your disposal.

8. It also allows you to prove that you are a responsible driver if you opt for a job related to transport, if you use car sharing platforms and want to add extra confidence to your profile or even if you need to ask your father for the car.

9. Download the app, register and analyze your trips. - Press the start button before you begin and finish when you arrive at your destination. - Do you have hands free in your car? Connect it in settings. 2. Review your results.

10. For defending your driving skills and offering you what you really deserve for being part of the community. That is our commitment.

11. DriveSmart helps you demonstrate how you drive to demand what you deserve. Since now. ◉ MUCH MORE THAN AN APP.

DriveSmart | Do you drive? Customer Insights

1. flight when you break hard if you could put in a notation like child ran in front of car or how to stop someone turn without blinker.that's the only complaint otherwise in that it's the best driving app I've ever used.Bogus app: multiple "speeding" dings, mind you while pulling in/out of parking spots in a parking lot! Contacted them & FINALLY rec'd response informing me their app is "perfect"! Again, in ONE trip 5 more speeding dings, in/out of parking spots in a parking lot.

2. I wasn't sure if it was really going to work but it works great and it's very accurate as far as speed and distance goes.it'd be nice if there was a place you could explain sudden stops.

3. When I stop finding bugs, the missing two stars will be given.This app is superb, even though my keeps optimizing this app and I always need to turn it off, its still a great app.

4. I switched to a new app now, "Drive Safely", it is AWESOME, & oh my gosh, ACCURATE!!! And, yes, not perfect here, couple times over the limit ON THE ROAD, has made me more aware/cautious.This is an OK app - when it works.

5. I put my e-mail address in and password it didn't work, 're set the password still didn't work... I don't know what to do now... PLEASE HELP!!! Please fix my issue and I'll give 5*'s and a better review.

6. Quite disappointing.Edit: apparently this is an issue only I get, so I'm changing my rating to five stars, because otherwise it's great.

7. Please fix this issue, other than that its best driving app I've usedIt's a good app, but has its downfalls.

8. Some silly things happen (6 mph speed limits in parking lots etc.) but easy to appeal and fix.

9. Aside from ridiculous speed limit on some areas (e.g. parking lot), the overall experience is satisfactory and somewhat reliable.

10. I wish more people used stuff like this, it could save a lot of lives lost in senseless road accidents!this is a great app.

11. I just have a issue with creating an account because when I press Australia its doesn't work.

Steps to Troubleshoot & Fix DriveSmart | Do you drive? Issues

1. Fix DriveSmart | Do you drive? Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DriveSmart | Do you drive?: Restarting the app will resolve most errors.
  2. Update the DriveSmart | Do you drive? App. Here is how:
    1. On Android goto PlayStore » Search for "DriveSmart | Do you drive?" » Open DriveSmart | Do you drive? » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DriveSmart | Do you drive? » click "UPDATE".
  3. Clear DriveSmart | Do you drive? app cache: Clearing cached data will force your app to retrieve the latest data directly from DriveSmart | Do you drive? servers.
    1. On Android, goto Settings » Apps » Select "DriveSmart | Do you drive?" » click Storage » click "Clear Cache".
  4. Check DriveSmart | Do you drive? app permissions. If any of these permissions required to use your device's features are disenabled, DriveSmart | Do you drive? might not work.
  5. Uninstall and reinstall DriveSmart | Do you drive?. If nothing else has worked, completely uninstall DriveSmart | Do you drive? then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DriveSmart | Do you drive? not working


2. Fix DriveSmart | Do you drive? Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DriveSmart | Do you drive? be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DriveSmart | Do you drive? not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DriveSmart | Do you drive? may not be able to connect to the Internet when running in the background.

Reported Issues