Contact Denon Audio Customer Service

Why should I report an Issue with Denon Audio?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of D+M Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Denon Audio app features a premium audio player that lets you experience the best possible sound quality from your digital music library and favorite Internet radio stations.

2. Create & save custom EQ curves and audio effects, create & save instant playlists, enjoy Internet radio stations via the built-in TuneIn service, and more.

3. Designed to enhance the listening experience with Denon’s new line of Music Maniac™ headphones, the Denon Audio app is designed for the on-the-go audiophile.

4. The Denon Audio app will quickly replace all of your other music apps. - Enhances your listening experience with Denon Music Maniac Headphones or other audio playback devices such as a/v receivers, car stereos via USB, or Bluetooth. - Powerful queue based playback system lets you build and order your own playlist on the fly. - A single song, all songs on an album, all songs by an artist, and all songs in a genre can easily be added to the now playing queue. - The TuneIn service provides global access to Internet radio – covering over 70,000 radio stations and 2 million on-demand programs including sports, news, talk, music and comedy. - Browse Internet radio stations by location, genre, language or Podcast (on-demand programs). - The Denon Audio app requires Android 2. 2.

1. Danka for taking action on this in advance.Total rubbish Keeps crashing every time I used it, but even if it didn't - what's with when u select a song it asks if you'd like to play it now or later??? Denon makes extraordinary sound equipment but stay away from software please.

2. I have gotten the app to work on other phones, but as it seemingly does nothing besides playing local files (no Tidal or Spotify support) and also provides no extra adjustments to the connected Denon GC30 headphones, I would have given it zero rating if possible.

3. There are probably lots of apps in the same situation.Crashes when using task bar to go back to it.. Other than that it's spot on so please fix as it's a bug that's starting to bug me! ;) Also please add a proper folder structure as I have self induced ocd and have my own music organised in specific folders that I would like to select.

4. It recognizes the music saved on memory card, but when I try to play choice or add to queue, the app crashes every time.

5. Please make this app work again xEverytime I chose a station I get an error message saying it isn't "supported." Then why is it listed as if it's available? What a frustrating waste of time! I own a lot of Denon equipment.

6. I expected much more from a Denon app.This app is excellent!! I use it with my yamaha wifi receiver and am able to send music and radio to two different zones in my home.

7. Do not download unless u like to get frustrated and waste time and device memory.Denon headphones are the absolute best for modern listening.

8. But the last year it does not read any music on my phone (when it does it's the wrong track) seriously guys.

9. Tried uninstalling and reinstalling, uninstalling and waited 3 days to reinstall and app still crashes when I try to play or add a selection to the queue.

10. App will not play music saved on memory card.

11. I love this app.It crashes systematically when I pick music.

1. Fix Denon Audio Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Denon Audio: Restarting the app will resolve most errors.
2. Update the Denon Audio App. Here is how:
   1. On Android goto PlayStore » Search for "Denon Audio" » Open Denon Audio » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Denon Audio » click "UPDATE".
3. Clear Denon Audio app cache: Clearing cached data will force your app to retrieve the latest data directly from Denon Audio servers.
   1. On Android, goto Settings » Apps » Select "Denon Audio" » click Storage » click "Clear Cache".
4. Check Denon Audio app permissions. If any of these permissions required to use your device's features are disenabled, Denon Audio might not work.
5. Uninstall and reinstall Denon Audio. If nothing else has worked, completely uninstall Denon Audio then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Denon Audio not working

2. Fix Denon Audio Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Denon Audio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Denon Audio not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Denon Audio may not be able to connect to the Internet when running in the background.