Contact DC Metro and Bus Customer Service

Why should I report an Issue with DC Metro and Bus?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Djac21 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Your personal source to the DC Metro and Bus system provided from the WMATA in the palm of your hands!

1. Uninstalled😡About time we get a useful Metro app.

2. Shows me nothing but a Metro map I can get without installing an app.

3. Worthless.

1. Fix DC Metro and Bus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DC Metro and Bus: Restarting the app will resolve most errors.
2. Update the DC Metro and Bus App. Here is how:
   1. On Android goto PlayStore » Search for "DC Metro and Bus" » Open DC Metro and Bus » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DC Metro and Bus » click "UPDATE".
3. Clear DC Metro and Bus app cache: Clearing cached data will force your app to retrieve the latest data directly from DC Metro and Bus servers.
   1. On Android, goto Settings » Apps » Select "DC Metro and Bus" » click Storage » click "Clear Cache".
4. Check DC Metro and Bus app permissions. If any of these permissions required to use your device's features are disenabled, DC Metro and Bus might not work.
5. Uninstall and reinstall DC Metro and Bus. If nothing else has worked, completely uninstall DC Metro and Bus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DC Metro and Bus not working

2. Fix DC Metro and Bus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DC Metro and Bus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DC Metro and Bus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DC Metro and Bus may not be able to connect to the Internet when running in the background.