Contact Dispatch Customer Service

Why should I report an Issue with Dispatch?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of DispatchIt to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please sign up to drive on our website at or contact your employer before downloading the Dispatch Driver app.

2. This app supports both independent contractor Dispatch drivers and employee drivers of our Dispatch Connect customers.

3. Contact your employer for more information about setting up your Dispatch Connect driver account.

1. I picked up a route which said 0-99lbs when i got to the warehouse it was well over 300lbs ...warehouse guy laughed and said my bad i put the wrong weight mind you It was only paying $27 but when i called dispatch and tryed to explain the weight difference they gave me $4 when i had to load and unload all kind of boxes and heavy spools of wires.

2. I wish the drivers who have been driving with Dispatch the longest should get offered orders first.

3. This is a big issue because drivers are getting in trouble for jobs being overdue! Update: The app gave me fits today! Was unable to swipe arrived/leaving pick-up.

4. The last couple times I've emailed support regarding the issue I've gotten absolutely no response from them at allPush notifications come up for orders.

5. I used to do dispatch daily I have not done 1 order this week because of the low paying offers.HORRIBLE!!. Do not sign up for this company.

6. The Hotspot update makes no kind of sense, make sure you have another job on stand-by times are scary.The jobs have been low paying ever since the update a few days ago.

7. By the time a drop comes to my phone, and I have AT&t with good service, it's either expired or already taken before I even have a chance to view it, and that's with the app open.

8. Also the push notifications displays nothing at times, by the time it does display the order is gone.

9. Change to auto refresh every five seconds.Dispatch used to be an amazing platform comment it pays very well for the deliveries, but 6-8 mo.

10. But would not give me any of the information regarding the work order or pick up and drop off location.

11. Also, to see new deliveries available, the driver must slide a finger down the screen to refresh the app.

1. Fix Dispatch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dispatch: Restarting the app will resolve most errors.
2. Update the Dispatch App. Here is how:
   1. On Android goto PlayStore » Search for "Dispatch" » Open Dispatch » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dispatch » click "UPDATE".
3. Clear Dispatch app cache: Clearing cached data will force your app to retrieve the latest data directly from Dispatch servers.
   1. On Android, goto Settings » Apps » Select "Dispatch" » click Storage » click "Clear Cache".
4. Check Dispatch app permissions. If any of these permissions required to use your device's features are disenabled, Dispatch might not work.
5. Uninstall and reinstall Dispatch. If nothing else has worked, completely uninstall Dispatch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dispatch not working

2. Fix Dispatch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dispatch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dispatch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dispatch may not be able to connect to the Internet when running in the background.