Published by Eureka Moment Technologies

Report an issue with Re-member.
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Why should I report an Issue with Re-member - Membership Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Eureka Moment Technologies to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Re-member - Membership Manager image 1 contact Re-member - Membership Manager image 2

Re-member Customer Insights

1. Could be better if it facilitates e-mail to those members the sender want to.

2. Opening can be faster.App doesn't work.

Steps to Troubleshoot & Fix Re-member Issues

1. Fix Re-member Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Re-member: Restarting the app will resolve most errors.
  2. Update the Re-member App. Here is how:
    1. On Android goto PlayStore » Search for "Re-member" » Open Re-member - Membership Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Re-member » click "UPDATE".
  3. Clear Re-member - Membership Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Re-member servers.
    1. On Android, goto Settings » Apps » Select "Re-member - Membership Manager" » click Storage » click "Clear Cache".
  4. Check Re-member app permissions. If any of these permissions required to use your device's features are disenabled, Re-member might not work.
  5. Uninstall and reinstall Re-member. If nothing else has worked, completely uninstall Re-member then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Re-member not working


2. Fix Re-member Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Re-member be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Re-member not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Re-member may not be able to connect to the Internet when running in the background.

Reported Issues