Contact RateX Currency Converter Customer Service

Why should I report an Issue with RateX Currency Converter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of despDev to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I picked this one because it had the widget, and it is such a time saver.*** The functionality of the app is stellar, and I can't give it lower than 3 stars for that reason; however, if I have paid to remove the ads, why am I still getting both banner ads at the bottom AND pop up ads at random that force me to watch captive for a period of time before I'm allowed to close them?Thievery.

2. After years of using this, will delete this one and look for something else.The desktop widget used to be great, but since a few months ago it won't update automatically unless I manually open the app, which defeats its purpose.I'd previously given the app 5 stars and liked it so much I paid for the ad free version.

3. It was on the left side of the graph and didn't take any space, why did you have to remove it?They changed the currency pair page today.

4. Maybe I'll get used to it but I'm now trying out other apps.The different options and the lay out have been changed without warning, making it a less attractive app.

5. But it's been some time since it doesn't work anymore.

6. But than it got some visual overhaul.. The update felt like typical PM-decision - no added value.

7. ☹️ Please fix thisInstalled because of simple interface and a working widget.

8. Works very well.I liked it before especially since i can add as widget to my home screen and it updates regularly.

9. We the user who paid to see no ads, deserves to TAKE your ad revenue until this is fixed.

10. Rate is no longer centered in the middle in a bold green for quick checking.

11. ***Update: somewhere along the way, the ads finally went away, so I'll give it the 5 stars it has earned.

1. Fix RateX Currency Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart RateX Currency Converter: Restarting the app will resolve most errors.
2. Update the RateX Currency Converter App. Here is how:
   1. On Android goto PlayStore » Search for "RateX Currency Converter" » Open RateX Currency Converter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RateX Currency Converter » click "UPDATE".
3. Clear RateX Currency Converter app cache: Clearing cached data will force your app to retrieve the latest data directly from RateX Currency Converter servers.
   1. On Android, goto Settings » Apps » Select "RateX Currency Converter" » click Storage » click "Clear Cache".
4. Check RateX Currency Converter app permissions. If any of these permissions required to use your device's features are disenabled, RateX Currency Converter might not work.
5. Uninstall and reinstall RateX Currency Converter. If nothing else has worked, completely uninstall RateX Currency Converter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing RateX Currency Converter not working

2. Fix RateX Currency Converter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make RateX Currency Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to RateX Currency Converter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, RateX Currency Converter may not be able to connect to the Internet when running in the background.