Contact Deep Sentinel Home Security Customer Service

Why should I report an Issue with Deep Sentinel Home Security?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Deep Sentinel to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Our Surveillance Team has eyes on criminals from the second they step on your front yard.

2. Using multilayers of deterrence: 2-way speakers, strobing lights and the loudest siren, our surveillance agents take proactive steps to deter home burglaries and package thefts.

1. I'm always telling myself that more businesses around my area would have less night time break ins if they used this security system.Great system... hands down.

2. The system is awesome, the peace of mind my family has knowing someone is watching over our property 24/7 is paradigm shifting.. home security at another level that you don't even realize until after you have it.Really like it.

3. Better to be proactive than reactive.I've been using this system since they started beta testing and it has been amazing to watch the product transform itself from a good concept but with a lot of flaws to the amazing product it is now.

4. The camera can be turned off when one does not wish the system to send pictures to the security.

5. Had packages stolen from right under cams watch due to system lags at no fault of wifi speeds.

6. Going to send it back within a week if issues do not get fixed soon!Had system for over a year, it falls short in many ways.

7. Ad smart home pls.We love our Deep Sentinal security system.

8. If I'm watering my yard and get assaulted there will be no footage! Thats terrible!Horrible! Cameras take between 5-10 seconds to load My cameras load within a second.

9. Internet service is required to send activity to security.

10. It's a great service but it needs to be allowed to set times for privacy and times when its needed.

11. Cameras and hub constantly go offline and cameras are constantly placed on privacy mode where they arent monitored or recorded.

1. Fix Deep Sentinel Home Security Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Deep Sentinel Home Security: Restarting the app will resolve most errors.
2. Update the Deep Sentinel Home Security App. Here is how:
   1. On Android goto PlayStore » Search for "Deep Sentinel Home Security" » Open Deep Sentinel Home Security » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Deep Sentinel Home Security » click "UPDATE".
3. Clear Deep Sentinel Home Security app cache: Clearing cached data will force your app to retrieve the latest data directly from Deep Sentinel Home Security servers.
   1. On Android, goto Settings » Apps » Select "Deep Sentinel Home Security" » click Storage » click "Clear Cache".
4. Check Deep Sentinel Home Security app permissions. If any of these permissions required to use your device's features are disenabled, Deep Sentinel Home Security might not work.
5. Uninstall and reinstall Deep Sentinel Home Security. If nothing else has worked, completely uninstall Deep Sentinel Home Security then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Deep Sentinel Home Security not working

2. Fix Deep Sentinel Home Security Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Deep Sentinel Home Security be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Deep Sentinel Home Security not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Deep Sentinel Home Security may not be able to connect to the Internet when running in the background.