Contact Rollei Actioncam 530/630 Customer Service

Why should I report an Issue with Rollei Actioncam 530/630?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Rollei GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Should have bought a GoPro...This app shows exactly how much "Rollei" care about their products and customers = 0.Crashes after 1 photo.

2. Contacted rollei and they say I should turn in camera to service, but it is clearly a software problem.

3. Asked for full refund, still got no answer.Lets the camera crash regularly.

4. Needs an updateNever was able to connect camera and it crashed alot.

5. Tried 4 different mobile android phones and 2 tablets.

6. Asked for pdf manual and instructions on connectivity, i got no answer.

7. So far I cant take more than 1 snapshot, after 1 photo app crashes.

8. I have limited functionality with older android OS (timelapse).

9. Regular craches and disconnects.

10. I can't see recorded media on device.

11. Software is problematic.

1. Fix Rollei Actioncam 530/630 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Rollei Actioncam 530/630: Restarting the app will resolve most errors.
2. Update the Rollei Actioncam 530/630 App. Here is how:
   1. On Android goto PlayStore » Search for "Rollei Actioncam 530/630" » Open Rollei Actioncam 530/630 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rollei Actioncam 530/630 » click "UPDATE".
3. Clear Rollei Actioncam 530/630 app cache: Clearing cached data will force your app to retrieve the latest data directly from Rollei Actioncam 530/630 servers.
   1. On Android, goto Settings » Apps » Select "Rollei Actioncam 530/630" » click Storage » click "Clear Cache".
4. Check Rollei Actioncam 530/630 app permissions. If any of these permissions required to use your device's features are disenabled, Rollei Actioncam 530/630 might not work.
5. Uninstall and reinstall Rollei Actioncam 530/630. If nothing else has worked, completely uninstall Rollei Actioncam 530/630 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Rollei Actioncam 530/630 not working

2. Fix Rollei Actioncam 530/630 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Rollei Actioncam 530/630 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Rollei Actioncam 530/630 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Rollei Actioncam 530/630 may not be able to connect to the Internet when running in the background.