Published by Rollei GmbH

Report an issue with Rollei Actioncam 525/625.
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Why should I report an Issue with Rollei Actioncam 525/625?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Rollei GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Rollei Actioncam 525/625 Customer Insights

Steps to Troubleshoot & Fix Rollei Actioncam 525/625 Issues

1. Fix Rollei Actioncam 525/625 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Rollei Actioncam 525/625: Restarting the app will resolve most errors.
  2. Update the Rollei Actioncam 525/625 App. Here is how:
    1. On Android goto PlayStore » Search for "Rollei Actioncam 525/625" » Open Rollei Actioncam 525/625 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rollei Actioncam 525/625 » click "UPDATE".
  3. Clear Rollei Actioncam 525/625 app cache: Clearing cached data will force your app to retrieve the latest data directly from Rollei Actioncam 525/625 servers.
    1. On Android, goto Settings » Apps » Select "Rollei Actioncam 525/625" » click Storage » click "Clear Cache".
  4. Check Rollei Actioncam 525/625 app permissions. If any of these permissions required to use your device's features are disenabled, Rollei Actioncam 525/625 might not work.
  5. Uninstall and reinstall Rollei Actioncam 525/625. If nothing else has worked, completely uninstall Rollei Actioncam 525/625 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Rollei Actioncam 525/625 not working


2. Fix Rollei Actioncam 525/625 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Rollei Actioncam 525/625 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Rollei Actioncam 525/625 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Rollei Actioncam 525/625 may not be able to connect to the Internet when running in the background.

Reported Issues