Published by Staff Times Apps on Nov 11, 2023

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Why should I report an Issue with My Overtime - working hours?

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My Overtime Customer Insights

1. Keep up the good work.You can use this app within the first 14 days without premium version, then you have to pay to use this application.My previous review was premature and I do apologise.

2. Working app, but how about option "never" as if I recall, I have already paid for this app, so I assume I have an option to rate this as whatever I want when ever I want, not to choose if I want to be bothered "now or later".Very handy no fuss app for keeping track of worked time.

3. None have tracked how I expect This is the only app to deduct your absent hours from your overtime! For this, this makes it a 5/5 How do I remove my previous review?After last update cannot find widget.

4. I have bought the full version for work, everyone on iPhone is able to send reports etc however on Android it seems to not work.

5. Please fix this asap otherwise please refund my money if this cannot be fixedAs far as you to force me to choose a rating between "now/later", this will be a one star app with these options.

6. Has good reports functionality, good amount of customizability and gets updated regularly.Not free... Too bad.

7. Edit: I always appreciate hard work, and it should be charged, yes, but then you should write it's not free.

8. I have tried nearly every overtime/work hours trackers out there.

9. I have sent feedback multiple times with no response.

10. It's all good.

11. The developer responded and showed me what i had done wrong.

Steps to Troubleshoot & Fix My Overtime Issues

1. Fix My Overtime Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Overtime: Restarting the app will resolve most errors.
  2. Update the My Overtime App. Here is how:
    1. On Android goto PlayStore » Search for "My Overtime" » Open My Overtime - working hours » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Overtime » click "UPDATE".
  3. Clear My Overtime - working hours app cache: Clearing cached data will force your app to retrieve the latest data directly from My Overtime servers.
    1. On Android, goto Settings » Apps » Select "My Overtime - working hours" » click Storage » click "Clear Cache".
  4. Check My Overtime app permissions. If any of these permissions required to use your device's features are disenabled, My Overtime might not work.
  5. Uninstall and reinstall My Overtime. If nothing else has worked, completely uninstall My Overtime then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Overtime not working


2. Fix My Overtime Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Overtime be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Overtime not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Overtime may not be able to connect to the Internet when running in the background.

Reported Issues