Published by Creative Technology Ltd

Report an issue with iRoar Remote Assistant.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with iRoar Remote Assistant?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Creative Technology Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact iRoar Remote Assistant image 1 contact iRoar Remote Assistant image 2

About iRoar Remote Assistant

1. The iRoar Remote Assistant gives you easy access to your favourite music or recordings from different audio sources, such as your Bluetooth device or SD card.

2. You can also choose to record sound onto the speaker's SD card. - Some features mentioned are product specific, refer to its user manual for details. - iRoar Remote Assistant is designed for Creative iRoar.

3. Switch between the different audio sources and play music wirelessly using your mobile device.

4. This app does not work with Sound Blaster Roar, Roar 2, Roar Pro or other speakers.

iRoar Remote Assistant Customer Insights

1. Would be nice to be able to navigate through the SD card and why does everything you make only go up to 32GB SD card? Do love the IRoar.doesn't connectJubba Jubba JubbiDoes what would want from across the room, but turn it on or off.

2. I thought this app would have all the speaker controls available, it does not!!! I get more usability from my actual music player app!Love the SD feature, wish I could also play music through the USB.

3. Downloaded music off my laptop installed in speaker and won't play! Moved source and keeps going back to BT mode.

4. Doesn't work! I have a 20 s Samsung galaxy ultra, the speaker is paired to my phone, app says it's not paired.

5. It would be great if that was available on at least one of the apps.Please provide better navigation to select song/folder for the SD card.

6. Better if we can see the list of folders to navigate and select a song from that folder .

7. Bought 128gig micro card.

Steps to Troubleshoot & Fix iRoar Remote Assistant Issues

1. Fix iRoar Remote Assistant Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart iRoar Remote Assistant: Restarting the app will resolve most errors.
  2. Update the iRoar Remote Assistant App. Here is how:
    1. On Android goto PlayStore » Search for "iRoar Remote Assistant" » Open iRoar Remote Assistant » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iRoar Remote Assistant » click "UPDATE".
  3. Clear iRoar Remote Assistant app cache: Clearing cached data will force your app to retrieve the latest data directly from iRoar Remote Assistant servers.
    1. On Android, goto Settings » Apps » Select "iRoar Remote Assistant" » click Storage » click "Clear Cache".
  4. Check iRoar Remote Assistant app permissions. If any of these permissions required to use your device's features are disenabled, iRoar Remote Assistant might not work.
  5. Uninstall and reinstall iRoar Remote Assistant. If nothing else has worked, completely uninstall iRoar Remote Assistant then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing iRoar Remote Assistant not working


2. Fix iRoar Remote Assistant Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make iRoar Remote Assistant be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to iRoar Remote Assistant not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, iRoar Remote Assistant may not be able to connect to the Internet when running in the background.

Reported Issues