Published by Mitsubishi Motors Corporation on Aug 13, 2024

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About OUTLANDER PHEV Remote Ctrl

1. MITSUBISHI Remote Control is a renewed and unified experience combining and replacing the prior “OUTLANDER PHEV”, “OUTLANDER PHEV I” applications.

2. MITSUBISHI Remote Control allows you to customize your Outlander PHEV experience from your Android phone.

3. Manage timer settings for charging and climate control, monitor battery status and performance, and set customized weekly schedules to reflect your lifestyle, directly from your connected device.

4. The MITSUBISHI Remote Control lets you view all vehicle settings in an intuitive dashboard.

5. Please note: Your Outlander PHEV communicates with this app exclusively via Wireless LAN, not by cellular technology.

6. Wireless LAN communication can be hindered by distance, radio waves, or physical barriers.

7. This app is intended to provide the same functionality (and more) in an improved user interface. - “OUTLANDER PHEV” : If you are using this app, you may need to contact the nearest Authorized Mitsubishi Dealership to implement the service campaign of the security upgrade. - “OUTLANDER PHEV I” : Please download this new MITSUBISHI Remote Control app and re-register.

OUTLANDER PHEV Remote Ctrl Customer Insights

1. Whoever designed this couldn't even accomplish what remote start has done for decades.It was not easy to get this working and even when it does the WiFi range is not great.

2. Set up was frustrating, connecting requires your phone to be within range of your car and to switch your phones wifi to the cars SSID every time.

3. How is a remote control useful if it doesn't work remotely? Once you are standing next to the car so it can work you will realize the application offers very little functionality.

4. I don't know where to even begin... If you are lucky you might be able to make it work once, but after that endless link failures, even standing outside next to the car without any other wifi networks even close.

5. Nearly impossible to get setup and you have to change how your phone uses Wi-Fi to get it to work after/if you do.

6. You have to be physically close to the car for any functions to work (the car's wifi must reach your phone).

7. Now we are trying to reset the charging times as our electricity tariff has changed and it is not letting us enter and end time for charging.

8. Works well for me now at increased distance.The wifi connection is not intuitive and required multiple attempts to get it linked.

9. I've been trying to use it to connect to my 2018 Outlander PHEV for nearly a year.

10. All criticism is true: slow to connect, low range, not too much functionality.

11. And it lets you change the ssid, which then breaks the connection and registration, forcing you to uninstall and start all over again.

Steps to Troubleshoot & Fix OUTLANDER PHEV Remote Ctrl Issues

1. Fix OUTLANDER PHEV Remote Ctrl Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OUTLANDER PHEV Remote Ctrl: Restarting the app will resolve most errors.
  2. Update the OUTLANDER PHEV Remote Ctrl App. Here is how:
    1. On Android goto PlayStore » Search for "OUTLANDER PHEV Remote Ctrl" » Open OUTLANDER PHEV Remote Ctrl » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OUTLANDER PHEV Remote Ctrl » click "UPDATE".
  3. Clear OUTLANDER PHEV Remote Ctrl app cache: Clearing cached data will force your app to retrieve the latest data directly from OUTLANDER PHEV Remote Ctrl servers.
    1. On Android, goto Settings » Apps » Select "OUTLANDER PHEV Remote Ctrl" » click Storage » click "Clear Cache".
  4. Check OUTLANDER PHEV Remote Ctrl app permissions. If any of these permissions required to use your device's features are disenabled, OUTLANDER PHEV Remote Ctrl might not work.
  5. Uninstall and reinstall OUTLANDER PHEV Remote Ctrl. If nothing else has worked, completely uninstall OUTLANDER PHEV Remote Ctrl then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OUTLANDER PHEV Remote Ctrl not working


2. Fix OUTLANDER PHEV Remote Ctrl Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OUTLANDER PHEV Remote Ctrl be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OUTLANDER PHEV Remote Ctrl not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OUTLANDER PHEV Remote Ctrl may not be able to connect to the Internet when running in the background.

Reported Issues

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