Published by Heaveen on Oct 26, 2023

Report an issue with My Assistant.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with My Assistant?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Heaveen to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About My Assistant

1. This beautiful lady is your phone virtual voice assistant.

2. To fully enjoy, please read carefully all defined questions and commands from help button..

My Assistant Customer Insights

1. For me that is the biggest flaw with the app, because if it's necessary for me to constantly press speak to ask her to perform tasks or assist, I may as well perform the task myself from that point, making this assistant pointless for anything other than a pretty animated screensaver.This sexy assistant is easy to lay your eyes on... That's about it.

2. Hopefully it's got excessive functions and task's to keep it busy is beyond my wildest dreams and I love it or something that's a personal nuisance that could be managed & I'll keep on looking!This is useless it neverallows .y complete my question.

3. Wow,,,this is the most wonderful application i have ever seen,,,,i can make everything for you in a while,,, easy to use and fastCouldn't understand anything, or answer anything.

4. Don't waste the space unless you just want to see her face.She is the worst I tried talking to her and all it responded with is I don't understand.

5. Anyway, another AI friend 😘I'm not sure due to my agreeing the first time asked to rate the app I gave it a ,5 star because I'm feeling slightly optimistic about today.

6. I even asked what the weather was, to call, to text, etc.. and she literally don't understand.

7. Basically a good looking, smart as a sack of potatoes assistant.

8. She doesn't hear what you say, or understand the words.

9. Nicol is a friendly Bulgarian Android Assistant app.

10. Acts like she can't understand the most simple commands.

11. Repeatedly said try again, and the only way to interact is by pressing speak, no voice activation that similar assistants have.

Steps to Troubleshoot & Fix My Assistant Issues

1. Fix My Assistant Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Assistant: Restarting the app will resolve most errors.
  2. Update the My Assistant App. Here is how:
    1. On Android goto PlayStore » Search for "My Assistant" » Open My Assistant » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Assistant » click "UPDATE".
  3. Clear My Assistant app cache: Clearing cached data will force your app to retrieve the latest data directly from My Assistant servers.
    1. On Android, goto Settings » Apps » Select "My Assistant" » click Storage » click "Clear Cache".
  4. Check My Assistant app permissions. If any of these permissions required to use your device's features are disenabled, My Assistant might not work.
  5. Uninstall and reinstall My Assistant. If nothing else has worked, completely uninstall My Assistant then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Assistant not working


2. Fix My Assistant Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Assistant be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Assistant not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Assistant may not be able to connect to the Internet when running in the background.

Reported Issues

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