Contact Sound Blaster Command Customer Service

Why should I report an Issue with Sound Blaster Command?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Creative Technology Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please check your manual for details. - To enjoy the complete experience of Super X-Fi, please download the SXFI App.

2. - Some features may not be available for all products.

1. Why would I need to connect via bluetooth if it's plugged into the phone!? Works on the PC via usb, should work this way on phone too and reduce power consumption.Awesome, really gave my switch a boost.

2. I'm glad to have a simple, clean, and consistent way to control my device between PC and Android.Poor app overall, I would love to see a numerical volume instead of a slider where you can't find tune the volume.

3. App by Ios instead is the opposite than android...i don't know wich is the problems.....Doesn't work, app doesn't allow me to control my G3 DAC when plugged into my phone.

4. Despite the software, the device is gold even without mobile support.Works, connection sometimes is sluggish but it actually automatically connects more often than not.

5. What's not to love about this device, awesome DAC and amp, mic monitoring on any headset, and adjustable EQ with a phone app.

6. Great device, debatable software Like the rest of users I can't connecty phone to the G3 DAC.

7. Another question, I'm wondering if it is possible to mix line in and microphone into a single input stream for recording on android?The connection with mi galaxy s8 has issue every day.

8. What has sold me on this DAC is the mic mute button right on the device as my Cloud Cores has no controls but thats the way I wanted it.

9. With a G3, switching between headphone or speaker mode makes the new mode copy the volume settings of the other, as well as the EQ settings.

10. Hopefully this is something that can be fixed.Firmware update isn't working, clicking on update now just changes the button to 'downloading' for a split second and it goes back to be like nothing happened.

11. The device is very good, but the mobile app is troublesome.

1. Fix Sound Blaster Command Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sound Blaster Command: Restarting the app will resolve most errors.
2. Update the Sound Blaster Command App. Here is how:
   1. On Android goto PlayStore » Search for "Sound Blaster Command" » Open Sound Blaster Command » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sound Blaster Command » click "UPDATE".
3. Clear Sound Blaster Command app cache: Clearing cached data will force your app to retrieve the latest data directly from Sound Blaster Command servers.
   1. On Android, goto Settings » Apps » Select "Sound Blaster Command" » click Storage » click "Clear Cache".
4. Check Sound Blaster Command app permissions. If any of these permissions required to use your device's features are disenabled, Sound Blaster Command might not work.
5. Uninstall and reinstall Sound Blaster Command. If nothing else has worked, completely uninstall Sound Blaster Command then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sound Blaster Command not working

2. Fix Sound Blaster Command Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sound Blaster Command be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sound Blaster Command not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sound Blaster Command may not be able to connect to the Internet when running in the background.