Contact Cox MyAPT Customer Service

Why should I report an Issue with Cox MyAPT?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cox Communications, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Asking your home to set a scene or turn on a light has never been so easy. “Okay Google, turn on movie time.

2. Set a scene in seconds — your spontaneous movie night ready before you can turn on Netflix.

3. Smart apartments enabled with Cox MyAPT offer the convenience, comfort and joy of a smart home without the setup or installation hassle.

4. Routines are a great way to save energy when you’re not home or turn on lights when you awake on the weekdays.

5. Use popular voice services such as Amazon Alexa and Google Assistant to control your home.

6. Easily control lights, outlets, thermostats, locks and more.

7. Connected living has never been this easy at Cox.

8. Enjoy a home that automatically reacts to your routines.

9. Your smart apartment, reimagined.

10. Lock your door in seconds anywhere, anytime.

11. Simply move in and enjoy!

1. Many times, it takes multiple attempts to Change the Thermostats Temperature or even turn it off.

2. The Apps are more troublesome and don't work when you need themDevices don't tell me what they're current setting is.

3. If I could change out this system, I would, for the same reason I canceled my Cox Homelife.

4. It also doesn't always connect even when you WiFi signal is great.

5. Door always says unlocked when it's not.

6. This app is just as bad as Cox Homelife app.

7. Lights always say on even if they're off.

1. Fix Cox MyAPT Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cox MyAPT: Restarting the app will resolve most errors.
2. Update the Cox MyAPT App. Here is how:
   1. On Android goto PlayStore » Search for "Cox MyAPT" » Open Cox MyAPT » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cox MyAPT » click "UPDATE".
3. Clear Cox MyAPT app cache: Clearing cached data will force your app to retrieve the latest data directly from Cox MyAPT servers.
   1. On Android, goto Settings » Apps » Select "Cox MyAPT" » click Storage » click "Clear Cache".
4. Check Cox MyAPT app permissions. If any of these permissions required to use your device's features are disenabled, Cox MyAPT might not work.
5. Uninstall and reinstall Cox MyAPT. If nothing else has worked, completely uninstall Cox MyAPT then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cox MyAPT not working

2. Fix Cox MyAPT Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cox MyAPT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cox MyAPT not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cox MyAPT may not be able to connect to the Internet when running in the background.