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1. Of course I use another speed test tool.Have a hardwired computer that you could easily configure your router settings with? And it worked before and was quite easy and secure? That's great! Here at Cox we decided to remove all the functionally of the good ol' 192.168 and put it into an application, on your mobile device!!! What could go wrong! That's right, it's the only way to edit your router settings, but when you use the app you'll absolutely love the "Sorry We're Having Some Trouble" screen over and over again! What a joke.

2. We went from paying 70 a month for charter (which allowed us to have our own router and had consistent speeds) to paying 150+ for internet that constantly drops, you have to use their modem/router combo and you have to pay extra for these stupid pods to extend the wifi.

3. Tech support was no help, though apparently I can pay $75 for a tech to come look at it A WEEK AFTER INSTALL.Can't port forward, bring back editing on the router settings.

4. Seems like Cox is trying to make it harder for older people to check their speeds and trying to hide the fact that they have reduced the speed on their network.

5. Fun stuff we pay for without any heads up, notification, or update.Used to be able to check my speeds on my computer without an app.

6. I don't even know how anyone was able to access it, period.UGH! The step by step instructions to hook up your wifi modem/router were good and easy.

7. I've never been happy with COX but it's the only service available in my area.It's very cool to be able to see everything on your network.

8. Unfortunately this started happening as I also started receiving Cox internet outages every single day between 3 pm and 3:45 pm (roughly in an out of internet drops between that window).

9. Cox, fix this! Update 5/17/23 - Your app is still trash and still having trouble accessing port forwarding.

10. Probably have to have a $50 upgrade to have this app work in addition to all the other upgrades I have.This app won't even load after login, it like spazes back and fourth between opening a webpage then to the app nonstop, so I have to close it out or it won't stop.

11. The app carries it out poorly, which matches the service I've had from Cox since getting it last week.

1. Fix Cox Panoramic Wifi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cox Panoramic Wifi: Restarting the app will resolve most errors.
2. Update the Cox Panoramic Wifi App. Here is how:
   1. On Android goto PlayStore » Search for "Cox Panoramic Wifi" » Open Cox Panoramic Wifi » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cox Panoramic Wifi » click "UPDATE".
3. Clear Cox Panoramic Wifi app cache: Clearing cached data will force your app to retrieve the latest data directly from Cox Panoramic Wifi servers.
   1. On Android, goto Settings » Apps » Select "Cox Panoramic Wifi" » click Storage » click "Clear Cache".
4. Check Cox Panoramic Wifi app permissions. If any of these permissions required to use your device's features are disenabled, Cox Panoramic Wifi might not work.
5. Uninstall and reinstall Cox Panoramic Wifi. If nothing else has worked, completely uninstall Cox Panoramic Wifi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cox Panoramic Wifi not working

2. Fix Cox Panoramic Wifi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cox Panoramic Wifi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cox Panoramic Wifi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cox Panoramic Wifi may not be able to connect to the Internet when running in the background.