Published by Club Automation, LLC on Mar 14, 2024

Report an issue with HealthQuest Fitness.
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Why should I report an Issue with HealthQuest Fitness?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Club Automation, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About HealthQuest Fitness

1. HealthQuest is a family-friendly club that offers all-inclusive children's programs, over 150 group fitness classes, 2 state-of-the-art fitness centers, Pilates studio, an outdoor pool and indoor pool, track, basketball courts, and more.

2. HealthQuest, a premier Athletic, Fitness, and Wellness Club founded in 2001, boasts an impressive 104,000 square foot facility on a 38 acre campus.

3. Download the app to view basic information about the facility, view and update profile information, store your membership scan card, view statements and check-in history, and search for programs and classes.

HealthQuest Fitness Customer Insights

1. When you try to bring up the scanner code to check in it usually requires me to re-login with email and password.Doesnt work...classes won't show on schedulecant get on it withouy password.

2. Classes don't show up unless you force stop the app.

3. App was updated but still does not work well.

4. You can't be put on a classes wait-list via the app.

5. and then re-open.

Steps to Troubleshoot & Fix HealthQuest Fitness Issues

1. Fix HealthQuest Fitness Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HealthQuest Fitness: Restarting the app will resolve most errors.
  2. Update the HealthQuest Fitness App. Here is how:
    1. On Android goto PlayStore » Search for "HealthQuest Fitness" » Open HealthQuest Fitness » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HealthQuest Fitness » click "UPDATE".
  3. Clear HealthQuest Fitness app cache: Clearing cached data will force your app to retrieve the latest data directly from HealthQuest Fitness servers.
    1. On Android, goto Settings » Apps » Select "HealthQuest Fitness" » click Storage » click "Clear Cache".
  4. Check HealthQuest Fitness app permissions. If any of these permissions required to use your device's features are disenabled, HealthQuest Fitness might not work.
  5. Uninstall and reinstall HealthQuest Fitness. If nothing else has worked, completely uninstall HealthQuest Fitness then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HealthQuest Fitness not working


2. Fix HealthQuest Fitness Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HealthQuest Fitness be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HealthQuest Fitness not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HealthQuest Fitness may not be able to connect to the Internet when running in the background.

Reported Issues