Published by Android citizenme on Aug 16, 2024

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Why should I report an Issue with CitizenMe: Control Cash Trust?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Android citizenme to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About CitizenMe: Control Cash Trust

1. Discover, value and be yourself. - Download the app. Complete your account. Become a Citizen. - You’ll see 5 types of Data Surveys in the CitizenMe app through which you can exchange your data for a fair value.

2. The first time you try to complete a Paid Data Survey, you will be prompted to log into your PayPal account.

3. Get more out of money-making data surveys and explore even more opportunities that your life online can bring you in the real world.

4. We never share your data with third parties, and we use advanced encryption to keep it safely stored on your own smartphone.

5. Payments for choosing to share data are transparent and immediate.

6. If you chose to share data it is anonymised and aggregated by default.

7. Join the 500,000+ digital Citizens already taking control of their data.

8. We tell you exactly what you give and get before each survey. - The green coloured tiles in the app are the one that give you a cash reward for sharing your opinions.

9. CitizenMe is the world’s most trusted app for Personal Insights, Anonymous Opinion sharing and Learning with people just like you.

10. Once you finish it, you will be paid your cash reward directly into your PayPal account.

11. You can find a copy of our Licenses, Terms and Conditions, and other important information in the support section of our app.

CitizenMe Customer Insights

1. Good luck finding someone to do that!This app before was working properly, now I Don't get paid, all the time tell me 1 PayPal account only ,if this is new phone, but I login with the same email, but I have sent support tickets and I don't get any reply, but I have asck hims to check on hims systems why the reason always I got the iP blocked or the email, if I use always the same emailI managed to get £0.11 in 10 questions (separated into two different surveys) and one of them was to connect your PayPal for £0.01.This app is really good and no I am not a bot.

2. And no followup in my area.Hmm 🧐 , interesting little app , does pay straight away into PayPal 😆 , I just earned 11p 😂 , let's see if you send me any more surveysUPDATE- this app is AMAZING! Been a member a long time now, it's legit and pays immediately after finishing surveys.

3. I think it needs more opportunities to enable users to actually earn money though.Despite being a good app that pays, I have stopped getting surveys.

4. If i start receaving surveys, i will proceed to trustpilot to rate a five star and also my friends will join.

5. When I downloaded it, it was for the surveys that paid, and while there are tons and tons of surveys, most are for fun and donations.

6. Although,it doesn't give you many surveys but it's still a highly recommendable app.Yes it auto pay to paypal.

7. Please do so cause its months almost a year without task in my account.Used to love this app cause they paid for your input.

8. Setting up was easy, adding PayPal is quite simple once you follow the instructions.

9. The quick surveys are easy and not overwhelming.

10. Clean display thats essy to distinguish where you are and what you want to do.The app itself is easy to use, the interface, design and animation are easy and fun on the eyes.

11. UPDATE: they don't pay you anymore at all and just request that you provide your data for free "to use your data for good".

Steps to Troubleshoot & Fix CitizenMe Issues

1. Fix CitizenMe Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CitizenMe: Restarting the app will resolve most errors.
  2. Update the CitizenMe App. Here is how:
    1. On Android goto PlayStore » Search for "CitizenMe" » Open CitizenMe: Control Cash Trust » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CitizenMe » click "UPDATE".
  3. Clear CitizenMe: Control Cash Trust app cache: Clearing cached data will force your app to retrieve the latest data directly from CitizenMe servers.
    1. On Android, goto Settings » Apps » Select "CitizenMe: Control Cash Trust" » click Storage » click "Clear Cache".
  4. Check CitizenMe app permissions. If any of these permissions required to use your device's features are disenabled, CitizenMe might not work.
  5. Uninstall and reinstall CitizenMe. If nothing else has worked, completely uninstall CitizenMe then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CitizenMe not working


2. Fix CitizenMe Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CitizenMe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CitizenMe not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CitizenMe may not be able to connect to the Internet when running in the background.

Reported Issues