Published by Covenant Eyes on Aug 23, 2024

Report an issue with Covenant Eyes.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Covenant Eyes?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Covenant Eyes to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Covenant Eyes image 1 contact Covenant Eyes image 2

Covenant Eyes Customer Insights

1. It worked for me for a long time so I won't say covenant eyes isn't good, but for anyone serious in quitting porn, this may not be your best optionHas been a very helpful app! I'm running into some issues though, because there are some loopholes in the security that allow you to uninstall the app without needing a security pin, and without notifying your partner.

2. No problem on PC other than being a bit slow even with fast internet.There's a bit of a concerning loophole where one can disable the VPN and then be able to turn off the accessibility controls, thus disabling all protection.

3. And secondly, it prevents me from using my phone's screen recorder, which is annoying at times.Excellent. Though i wish they could distinguish between a true "Incognito" mode, and a screen that has only gone into screen saver mode, or is in the background (as when you answer the phone).

4. If someone is playing a game from Steam in fullscreen, then it will only take a picture of the desktop and say, "NvidiaShare.exe." Unfortunately there are other methods to get around it, but otherwise I see it working.App is working as it should again! I got an email from the developer telling me to call customer service.

5. If you turn off Covenant Eyes device administration abilities, you can uninstall the app like any other app.

6. Other than if, if you use the app correctly, it works fine just as you would expect.Helpful so far! (I've only used the service for a short amount of time).

7. I often reset my internet connection or restart my phone to be able to load websites or certain apps properly as a temporary fix to the problem.

8. They also told me that they have problems with the blue light filter on phones, but ever since I changed the battery settings, I can still use the blue light filter without issue.

9. But lately it's been VERY buggy, crashes a lot, needs to cycled daily, and I have to log back in every time I turn the phone off and on, when in the past I never had to.

10. If used with allies it is very good!!! Only problem I have with the app is that the accessibility keeps getting turned off on Android.

11. Time to take it to the next level people or you're going to get passed up.The service is pretty good.

Steps to Troubleshoot & Fix Covenant Eyes Issues

1. Fix Covenant Eyes Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Covenant Eyes: Restarting the app will resolve most errors.
  2. Update the Covenant Eyes App. Here is how:
    1. On Android goto PlayStore » Search for "Covenant Eyes" » Open Covenant Eyes » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Covenant Eyes » click "UPDATE".
  3. Clear Covenant Eyes app cache: Clearing cached data will force your app to retrieve the latest data directly from Covenant Eyes servers.
    1. On Android, goto Settings » Apps » Select "Covenant Eyes" » click Storage » click "Clear Cache".
  4. Check Covenant Eyes app permissions. If any of these permissions required to use your device's features are disenabled, Covenant Eyes might not work.
  5. Uninstall and reinstall Covenant Eyes. If nothing else has worked, completely uninstall Covenant Eyes then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Covenant Eyes not working


2. Fix Covenant Eyes Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Covenant Eyes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Covenant Eyes not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Covenant Eyes may not be able to connect to the Internet when running in the background.

Reported Issues