Contact Control4 Customer Service

Why should I report an Issue with Control4 for OS 2?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Control4 Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Use the Control4 app to enjoy the convenience of controlling and viewing the status of your entire smart home, including audio, video, lights, thermostats, security system and cameras, door locks, sensors, pools, and much more.

2. NOTE: Prior to using this app, you need a Control4 automation system running Control4 OS 2. 6 or later (2. 10 recommended) at your home or business.

3. The Control4 app turns your Android phone or tablet into the ultimate command center for your Control4 home automation system.

4. If you are unsure of the software version on your system, check with your Control4 Dealer or login to your Control4 account at control4. com for more information.

5. This Control4 app is specifically designed to be used with Control4 Smart Homes running OS 2.

6. Adjust your lights with interactive dimmers or use a lighting scene as a single button press to control lights across multiple rooms.

7. Quickly browse your own music collection or find a favorite track on streaming music services--and listen in one room or across every room in your home.

8. Open garage doors or an electric gate, or use the app to unlock a deadbolt on a door.

9. Connect to your system at home over your own Wi-Fi network.

10. Fire up the heater on your pool or spa.

11. You can also use the app to access and manage your home from virtually anywhere in the world using mobile data like 4G/LTE or remote Wi-Fi networks when the app is enabled with a Control4 4Sight subscription.

1. This app works well when connected however it doesnt connect well with my network, all other devices apps work well with my network, I'm very disappointed in the control 4 system as a whole, it's very difficult for anyone else to use it in my home, everyone gets frustrated just trying to work the TV surround system... I should have just installed good old fashioned sound bars with my T V's because they always work and I can stream music through via Bluetooth easilyPretty clunky and slow.

2. New dealer was going to sell me a system that wont connect to Spotify which is my main go to.I don't recomend this app if your system is old (2012) and really just a simple home theater remote consolidation.

3. You can have the same Pandora station playing one song on your phone and another through the Control 4 system at the same time.

4. Issue: when choosing to listen to Pandora through the Control 4 app while already listening on the Pandora app, it opens a new instance of Pandora instead of pulling the stream from the app (like Spotify does).

5. What happened and why's it no longer connecting... my computers and remote connect just fine.App is useless at this time.

6. I don't see value in paying more for installer to upgrade software so I can use this app.All the negative reviews I have been reading seem to be user error or just lack of understanding how the app works.

7. Now it won't connect and it's basically wanting me to pay for a subscription to 4sight I don't want and I don't need, or upgrade my equipment which is another thing I don't want.

8. They all want me to spend thousands upgrading and all it is is a whole house music system.

9. don't trust the negative reviews on here, they're from those that are bit backwards on how the app is supposed to work.Very complicated No one can use but me.

10. Everytime I need to uninstall and reinstall to connect to the server.

11. an interface update would be good with a more modern and simplistic setup.

1. Fix Control4 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Control4: Restarting the app will resolve most errors.
2. Update the Control4 App. Here is how:
   1. On Android goto PlayStore » Search for "Control4" » Open Control4 for OS 2 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Control4 » click "UPDATE".
3. Clear Control4 for OS 2 app cache: Clearing cached data will force your app to retrieve the latest data directly from Control4 servers.
   1. On Android, goto Settings » Apps » Select "Control4 for OS 2" » click Storage » click "Clear Cache".
4. Check Control4 app permissions. If any of these permissions required to use your device's features are disenabled, Control4 might not work.
5. Uninstall and reinstall Control4. If nothing else has worked, completely uninstall Control4 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Control4 not working

2. Fix Control4 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Control4 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Control4 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Control4 may not be able to connect to the Internet when running in the background.