Published by StarGift

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Why should I report an Issue with StarGift - Cash Rewards & Gift Cards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of StarGift to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

StarGift Customer Insights

Steps to Troubleshoot & Fix StarGift Issues

1. Fix StarGift Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart StarGift: Restarting the app will resolve most errors.
  2. Update the StarGift App. Here is how:
    1. On Android goto PlayStore » Search for "StarGift" » Open StarGift - Cash Rewards & Gift Cards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for StarGift » click "UPDATE".
  3. Clear StarGift - Cash Rewards & Gift Cards app cache: Clearing cached data will force your app to retrieve the latest data directly from StarGift servers.
    1. On Android, goto Settings » Apps » Select "StarGift - Cash Rewards & Gift Cards" » click Storage » click "Clear Cache".
  4. Check StarGift app permissions. If any of these permissions required to use your device's features are disenabled, StarGift might not work.
  5. Uninstall and reinstall StarGift. If nothing else has worked, completely uninstall StarGift then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing StarGift not working


2. Fix StarGift Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make StarGift be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to StarGift not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, StarGift may not be able to connect to the Internet when running in the background.

Reported Issues