Published by Property24 on Aug 21, 2024

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Why should I report an Issue with Property24?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Property24 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Property24

1. Find all of South Africa’s leading Estate Agent properties for sale and to rent on your phone or tablet.

2. Download the Property24 app and find your perfect home.

3. The intuitive interface makes searching for property quick, easy and fun.

Property24 Customer Insights

1. I don't know how people are able to create awareness of the homes they're trying to sellMy go to site for letting and renting, though I wish that for industrial properties there were filters like: - how many toilets - if 3 phase electicy is available and how many amps - floor plan with compass - SecurityAlways there for me.

2. I believe we need nothing else to load our properties on.The push notifications as instantly recognizable and are tailor made to suit your personal preferencesGreat app for accommodation hunting, I can't afford them though but one day I'm going to.

3. Tank you for a great service.If you want to view property, no need to look any further! They have more BEAUTIFUL houses per suburb.

4. It's really incredible keep at Property24🔥🔥🙌The app is so full of bugs, that I'm actually able to view houses from my alerts about once every 10 to 15 days because the app doesn't open.

5. Thank you to all the staff who make property 24 so amazingIncredible App, I like the additional tools such as a mortgage calculator, affordability, Property News and all the necessary information.

6. It would also help if there is an option - instead of searching by City/Town, to reach a particular type of property throughout the country.

7. Hell, THEY EVEN USE DRONES to give a holistic view! I don't know any other company, in South Africa, that does this.

8. I haven't used the app)Always east to read and great photos of properties.

9. I believe myself.No matter how many times i change it the search keeps going back to something I didnt choose.

10. Disclaimer: I was actually on their website (but I didn't see anywhere to give my appreciation on the site; so I came here.

11. Frustrating to keep re-entering my criteria every single time I use the app.

Steps to Troubleshoot & Fix Property24 Issues

1. Fix Property24 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Property24: Restarting the app will resolve most errors.
  2. Update the Property24 App. Here is how:
    1. On Android goto PlayStore » Search for "Property24" » Open Property24 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Property24 » click "UPDATE".
  3. Clear Property24 app cache: Clearing cached data will force your app to retrieve the latest data directly from Property24 servers.
    1. On Android, goto Settings » Apps » Select "Property24" » click Storage » click "Clear Cache".
  4. Check Property24 app permissions. If any of these permissions required to use your device's features are disenabled, Property24 might not work.
  5. Uninstall and reinstall Property24. If nothing else has worked, completely uninstall Property24 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Property24 not working


2. Fix Property24 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Property24 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Property24 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Property24 may not be able to connect to the Internet when running in the background.

Reported Issues