Published by Desh Keyboards on Dec 19, 2024

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Why should I report an Issue with Chinese Keyboard - Pinyin?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Desh Keyboards to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Chinese Keyboard Customer Insights

1. It automatically detaches after synchronizing with your phone, thereby making it disappear from the phone's original keyboard.Thanks is has no ads and is so cool app I never see thanks to you is been ago I use this 2 weeks like that not so long right but thanks thank you very much I like it good so much πŸ’–πŸ’–πŸ’–πŸ’–πŸ’–πŸ’–It is tge best, it can vibrate as you type, you can reduce or increase the intesity, you can talk to it and it types, in chinese or english, though you need to train in all syllable english for it to pick the words correctly.

2. No word correection is my favarite thingI like this app so much, but unfortunately I couldn't use it when it is offline because the choices for every words of the character just one, please fix it so it can be use whether it is offline or online.. Please...easy to use Have really improved in knowing the characters and writing them but it does not work well offlineI wish it had a way to finger write words whose sounds I forget, But for pinyin it works well.I've used this App for about 5 months now, but had to uninstall it because of some shortcomings.

3. This app is much better than the phone's original keyboard.Its working like i expected, the only thing i need is the special symbols which u use in pinyin to actually write pinyin, then it would be probably the best Chinese writing app in the whole playstore.

4. The text here was all written using the keyboard, without even a hint of difficulty.excellent app, easyto type in both chinese and english, without do a switch function.

5. It replaces the standard keyboard, so it does not require constantly changing keyboards to write in English versus Chinese.

6. By mistake, I killed the original typing function came with my phone when trying to regain space.

7. I look forward to using this app often to help me communicate with Chinese characters, as I am learning the language.

8. I love it, it is making my chinese lessons and typing exciting.

9. It pops out few Chinese character options for you to choose.

10. To have a pinyin keyboard with ads removed for less than $2.00 is a tremendous deal.

11. The settings are a bomb, dark mode, the emojis, all great.

Steps to Troubleshoot & Fix Chinese Keyboard Issues

1. Fix Chinese Keyboard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Chinese Keyboard: Restarting the app will resolve most errors.
  2. Update the Chinese Keyboard App. Here is how:
    1. On Android goto PlayStore » Search for "Chinese Keyboard" » Open Chinese Keyboard - Pinyin » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chinese Keyboard » click "UPDATE".
  3. Clear Chinese Keyboard - Pinyin app cache: Clearing cached data will force your app to retrieve the latest data directly from Chinese Keyboard servers.
    1. On Android, goto Settings » Apps » Select "Chinese Keyboard - Pinyin" » click Storage » click "Clear Cache".
  4. Check Chinese Keyboard app permissions. If any of these permissions required to use your device's features are disenabled, Chinese Keyboard might not work.
  5. Uninstall and reinstall Chinese Keyboard. If nothing else has worked, completely uninstall Chinese Keyboard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Chinese Keyboard not working


2. Fix Chinese Keyboard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Chinese Keyboard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Chinese Keyboard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Chinese Keyboard may not be able to connect to the Internet when running in the background.

Reported Issues