Contact Chinese Pinyin IME Customer Service

Why should I report an Issue with Chinese Pinyin IME for Android?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FREE WING to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But [Pinyin IME Plus] is still Active and also Free !

1. Also you separate the Chinese characters instead of complete, just 1 easy example: 为什么，in the keyboard characters search you always separate like: 什 么 。That's bothering and annoying.Only use writing Chinese mandarin language, inconvenience to use Pinyin too complicated and inconvenience, unlike writing faster and more easily.Is user frendly.

2. Some characters of Chinese are not available.

3. Most importance is the accuracy words spoken.

1. Fix Chinese Pinyin IME Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Chinese Pinyin IME: Restarting the app will resolve most errors.
2. Update the Chinese Pinyin IME App. Here is how:
   1. On Android goto PlayStore » Search for "Chinese Pinyin IME" » Open Chinese Pinyin IME for Android » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chinese Pinyin IME » click "UPDATE".
3. Clear Chinese Pinyin IME for Android app cache: Clearing cached data will force your app to retrieve the latest data directly from Chinese Pinyin IME servers.
   1. On Android, goto Settings » Apps » Select "Chinese Pinyin IME for Android" » click Storage » click "Clear Cache".
4. Check Chinese Pinyin IME app permissions. If any of these permissions required to use your device's features are disenabled, Chinese Pinyin IME might not work.
5. Uninstall and reinstall Chinese Pinyin IME. If nothing else has worked, completely uninstall Chinese Pinyin IME then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Chinese Pinyin IME not working

2. Fix Chinese Pinyin IME Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Chinese Pinyin IME be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Chinese Pinyin IME not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Chinese Pinyin IME may not be able to connect to the Internet when running in the background.