Published by Wakeup

Report an issue with OCECCA.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with OCECCA?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Wakeup to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

OCECCA Customer Insights

1. When I was using the Wearfit I could understand the language because it was in English.Use it all the time as i have health issues and it helps me.Keeps telling you app has stopped not good.Doesn't even want to start.

2. I could give 5 stars but I could not understand what it has written in Chinese language.

3. If u change the language.

4. I can give u 5 stars.

Steps to Troubleshoot & Fix OCECCA Issues

1. Fix OCECCA Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OCECCA: Restarting the app will resolve most errors.
  2. Update the OCECCA App. Here is how:
    1. On Android goto PlayStore » Search for "OCECCA" » Open OCECCA » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OCECCA » click "UPDATE".
  3. Clear OCECCA app cache: Clearing cached data will force your app to retrieve the latest data directly from OCECCA servers.
    1. On Android, goto Settings » Apps » Select "OCECCA" » click Storage » click "Clear Cache".
  4. Check OCECCA app permissions. If any of these permissions required to use your device's features are disenabled, OCECCA might not work.
  5. Uninstall and reinstall OCECCA. If nothing else has worked, completely uninstall OCECCA then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OCECCA not working


2. Fix OCECCA Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OCECCA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OCECCA not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OCECCA may not be able to connect to the Internet when running in the background.

Reported Issues