Published by Wakeup on May 8, 2024

contact WearFit2.0 Chat with our AI-based WearFit2.0 Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with WearFit2.0?



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Why chat with our AI WearFit2.0 Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of WearFit2.0.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. This whole thing is a tremendous disappointment and I much prefer my old watch that only offers blood pressure; at least my old watch does what it's supposed to reliably!After a year, the program is still not working correctly.

2. After charging the watch band, it would not re-connect to my phone, nor laptop computer.

3. The step counter from the watch does not carry to the application.

4. The watch won't connect to my phone or email.

5. I am seriously considering getting one more reliable.The watch its self works good, looks real nice.

6. I'm very 😥 dissatisfied.I like the watch, it does quite a bit, but it does not notify me of calls or messages even with all permissions on.

7. The watch has reset itself twice in this time and won't reconnect to the app which lost me all of my data.

8. The app sucks, Bluetooth connects, then good luck connecting with the watch.

9. Sometimes disconnects from the watch and can be a bit fiddly to get connected again.

10. At least the annoying advertisements are working, which was not in the agreement when i purchased the watch.

11. It still has the basic functions so I still gave it a few stars.Disconnects from band very easily, and I have to restart my phone to connect again.

Steps to Troubleshoot & Fix WearFit2.0 Issues

1. Fix WearFit2.0 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WearFit2.0: Restarting the app will resolve most errors.
  2. Update the WearFit2.0 App. Here is how:
    1. On Android goto PlayStore » Search for "WearFit2.0" » Open WearFit2.0 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WearFit2.0 » click "UPDATE".
  3. Clear WearFit2.0 app cache: Clearing cached data will force your app to retrieve the latest data directly from WearFit2.0 servers.
    1. On Android, goto Settings » Apps » Select "WearFit2.0" » click Storage » click "Clear Cache".
  4. Check WearFit2.0 app permissions. If any of these permissions required to use your device's features are disenabled, WearFit2.0 might not work.
  5. Uninstall and reinstall WearFit2.0. If nothing else has worked, completely uninstall WearFit2.0 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WearFit2.0 not working


2. Fix WearFit2.0 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WearFit2.0 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WearFit2.0 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WearFit2.0 may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 year ago by Maria Cecilia Ruiz

I Just bueno the wearfit 2.0 and I tried to charge it and connector broke

— 1 year ago by Terrence Black

I cannot register on the WearFit 2.0 app

— 1 year ago by Roswitha Lee

I received your Wearfit2. 0 for Christmas. Requested a code twice, each time only with 6 digits. Error message said I need 8-16 digits. Additionally it asked for my credit card. What for? I don't want to give out my credit card number. How can I register my watch w/o providing my Credit card credentials? Please let me know or will return the watch? Thank you, Roswitha

— 1 year ago by Skells

I really do not want to share that I have a wearfit or health info with anyone or want to know anything about their wearfit. I don't want my walks runs whatever tracked. Just distance steps. I do not want to add a photo to your app. I don't want a pile of sms. How many do you send anyway? As far as mental health go I'm not interested on wearfits opnions. So I bought the piece of invasive junk and unless I can get basic physical health and axtivity monitoring without using the app I will get rid of it, return it or throw it in the trash

— 1 year ago by Taaiba shafiq

I bought wearfit smart watch 129 from Italy and i m from pakistan .this watch has hardware charging issue ...can u tell me some of its solution?

— 1 year ago by Charles C

How do I get a refund for this piece of shit it won’t stay on can’t turn it on doesn’t work just bought it you know how to send it back or do I just need to put out in the garage and beat it with a hammer

— 1 year ago by William E miller

Need code please app will not send ??

— 1 year ago by Maggie

Do I need to provide my credit card information to use Wearfit2.o app?

— 1 year ago by Larry J Hinen

I want to cancel, i did not know that the free membership was only for 5 days and then i would be charged 50 dollars per month

— 1 year ago by Larry J Hinen

I want to cancel

— 1 year ago by Catherine Ten Hertog

I am trying to register my account. I have provided my email address and the verification code that was emailed to me within the 30 minute window of time but when it comes to putting in the account password it will not accept any password that I create. My passwords are between 8 and 16 letters and include a number and a capital letter.

— 2 years ago by Richard Eze

My strap for my medibio watch is defective

— 2 years ago by Beverly Walker

The screen is black it doesn't show anything but the bracelet vibrates.

— 2 years ago by Swati Agrawal

Can't connect to app

— 2 years ago by ganvit vipul

Not login

— 2 years ago by Brooke Nichols

Won't let me login in wearfit 2.0 app

— 2 years ago by Ken Levine

Doesn't work. Period.

— 2 years ago by Paul

I'm locked out of my account and it's not accepting my password, even after getting the code and putting in a new password it won't open.

— 2 years ago by Angela Cranmer

delete my WearFit2.0 account data as well as any WearFit account data. Be sure subscriptions are cancelled as well.

— 2 years ago by Jennifer

Ii want to cancel immediately an dim having trouble. Do not want to be charged for a service I do not find useful or worth the price

— 2 years ago by Peter Akwalu

How can I set default calls to be on my android phone?

— 2 years ago by Lizé Louw

Cant get in on the app. Have requested the verification code 12 times and it keeps saying get the code first. Please can someone help me

— 2 years ago by Sayatxanim

Sss

— 2 years ago by Susan

i am trying to log in and it will not let me look like the blue circle wants to go but does not sign in

— 2 years ago by Kathy Brown

How do I sign in to connect a used wearfit. I do not have address or any information for device.

— 2 years ago by Mohd younis Ahanger

My ycom watch15 is not connecting to wear fit2. 0 aap

— 2 years ago by Yeyeta

He be que vou me done results de les ehr suivan de jour weheel

— 2 years ago by Raymond Karl

Connect log on with my phone. Keep getting server error message. App is connected to band

— 2 years ago by Laurent

"Server demand failed" when I subscribe for a new account on the App. The cell thone is a Samsung S51, Bluetough is ok, internet is ok on the cell phone, and on "Ask for a verification code" no answer excepted the message "connection failed".

— 2 years ago by Laurent

"Server demand failed" when I subscribe for a new account on the App. The cell thone is a Samsung S51, Bluetough is ok, internet is ok on the cell phone, and on "Ask for a verification code" no answer excepted the message "connection failed".

— 2 years ago by Atman

Ali

— 2 years ago by gilou

Mon bracelet ne ce connecte pas a mon XIAOMI Mi Pro, le bluetooth du téléphone reconnait la montre W68 et il affiche la montre, mais sur l'application de recherche de Wearfit 2.0, pas de connection et impossible de me servir des application de l'heure, c'est à dire rien. avant tous fonctionnait bien ??

— 2 years ago by Biendija Balwant Gir

I can't connect my watch in my mobile. I see the copyright is 2015-2020. How can I get the latest version of wearfit 2.0? I have a samsung galaxy s21 f.

— 2 years ago by Dominique ORIEL

Bonjour, ma montre connecté wearfit 2.0 de s'allume plus malgres des essais pour la recharger rien ni fait l'ecran reste noir et pas de connection Que faire ? Merci de votre aide

— 2 years ago by Amine

Hello, I'm using Wearfit2.0, it is a perfect tool but I want to know how can I use it to change the watch face? Thanks

— 2 years ago by peter taylor

whats the verification code and how do i get it?

— 2 years ago by amanda harton

It wont let me register. I can't get the verification code

— 2 years ago by Björn Jorhede

I can not create an account to weatFit2.0 therefore I can not use my smartwatch. Please help.

— 2 years ago by Bakary Hosseni

Can't connect to smartwatch

— 2 years ago by Martin Benns

How use my watch

— 2 years ago by CRIS

the watch won't stop ringing for calls, if someone calls it rings so loud, I put the watch on silent but it's not working. it's like it's not on silent. I need to put this on silent so i can use it everytime i'm on my office can u guys help me ?

— 2 years ago by Rudolf Grünzweig

Ich habe eine smartwatch die mit der App wearfit 2 gekoppelt werden soll. Ich hatte 19 und 19th, jedoch kam immer wieder keine bluetooth Verbindung. Nun habe ich mich bei 19 auageloggt. Wie kann ich wieder einlogen? Es wird eine Nummer verlangt, die ich über mail erhalte, wenn ich sie eingebe wird sie nicht akzeptiert. Es kommen chinesische Schriftzeichen, die ich nicht verstehe... Was tun kann man eine Anleitung in deutsch oder englisch erhalten? Die mitgelieferte Anleitung funktioniert nicht. Bei "mein" kommt nicht wie angegeben connection management...?

— 2 years ago by Rudolf Grünzweig

Ich habe über wish ein smartuhr gekauft (19). Diekann viel, schreibt mir aber nicht verbunden. Ich habe Bluetooth eingeschaltet, den code eingegeben, sowie 19 und 19th geladen. Bei 19 scheint das Bluetooth Zeichen auf, bei 19th steht "keine Verbindung".. Was kann ich tun das zu beheben und die uhr voll zu nutzen. Der Ton bei einem Anruf ist ganz schlecht, nur kratzen, scheppern, man versteht nichts...

— 2 years ago by Ruth

My medibio health and fitness tracker will not connect

— 2 years ago by ahmed

0922029995

— 2 years ago by Joyce Mclean

How do I fix my time and date

— 2 years ago by Joyce Mclean

My time and date is wrong need to.know how to fix

— 2 years ago by Danielle Bradford

I don't have a problem with the app I have a problem with my wear fit 2.0 watch band the black piece was broken and it won't charge

— 2 years ago by Sophia

I just started using my fitbit 4 days ago. I went for a swim with it on this morning and at 9 pm today it just stopped working and wont even charge.

— 2 years ago by KEVIN

I do not receive the verification code for the Wearfit 2.0 app. I looked everywhere and tried everything!

— 2 years ago by Graeme Purves

Bluetooth is contacted but keeps popping up on the app saying select your device to connect in phone settings Bluetooth or call or audio functions won’t work but Bluetooth is connected

— 2 years ago by James Bennett

I have a Bakeey T1 smart watch that uses Wearfit 2.0. I am able to connect the phone to the app but it does not record historical data. The app only shows up one time test data. Is it because I have not registered for wearfit 2.0? The reason that I have not register is that I have difficulty in registering through the app. So I am only able to use 'Enter Directly'. Any suggestion or help would be appreciated

— 2 years ago by Deborah C Daniels

Cannot register information on app to connect smartwatch

— 2 years ago by Mohamed

Trying to connect the watch with the app but it didn't work, I absolutely tried everything but it keep giving connection failed, I really want to know what can do, the watch I9 , I9tH

— 2 years ago by Brad

I’m trying to download the app for this which I have done for this where fit smart device does blood pressure and heart rate and all kinds a good thing but it won’t let me use it or try to connect to my phone and I thought I have tried to sign in but it won’t let me sign in or get a new code for my password I can’t get past just Sign in page when I try to get a new password it won’t send me a code because I don’t know the old password I guess very very confusing and complicated

— 2 years ago by Christian Lailach

I need a registration code !

— 2 years ago by Robert Landolfo

Can't get verification code to create account

— 2 years ago by Wayne

I just received my WearFit 2.0 health and fitness tracker, but I did not get the verification code, and have failed to get it sent to my email. In simple terms I cant get the thing to function. I can't register or connect the app to the watch, nothing.

— 2 years ago by Laura Desmaris

Bonjour je vous contacte car je reçois aucune notification sur ma montre connectée wearfit Pro BO6. Pourtant tu t'es bien connecté

— 3 years ago by nabeelahashim

display complaint

— 3 years ago by Raymond Robinson

how do I change the clock screen display?

— 3 years ago by Phil Dinham

Wearfit 2.0 gives incorrect information, incorrect heart beat & blood pressure. It is slow to provide information ie steps, distance, calories etc. My issue is it is cheap Chinese product that will never work as it was advertised

— 3 years ago by David Chadwell

I am trying to register my new wearfit2.0, it will not recognize my yahoo email and send me a cobe

— 3 years ago by Sarah F

Not sure what the icon on my band means. There’s an icon of a blue building next to a green tree with a blue lightning symbol between tree and building.

— 3 years ago by Berthold Roßdeutsch

Kann mich auf wearfit nicht anmelden

— 3 years ago by Robin McGillibray

How do I get account numbers to login to wearfit2

— 3 years ago by Herchal Salomis

My smartwatch dont want to connect with my fone please help the qr code dont send me to the app i must download

— 3 years ago by Raji senhaji abdelali

Code de vérification

— 3 years ago by Robin McGillibray

Forgotten app account login number. How do I recover it to login to app please

— 3 years ago by Susan Sykes Parrish

My phone did not change the time for daylight savings-

— 3 years ago by Herbert Doerrhoefer

How do I get an "Bestätigungscode" ? I tryed the ap. WEARFIT 2.0 with my smartphone but I dont get the code. I expect it by email.

— 3 years ago by David Stevenson

I can’t register using the WearFit app. It keeps giving feedback with errors and network anomalies

— 3 years ago by Johan

When I want to log in to the app it keeps on saying my password should be 8 to 16 characters. How do I fix this. The date, time did not synchronize with my phone, how do I fix this.

— 3 years ago by Stephanie Sommerfeldt

Bekomme keinen Bestätigungscode zugeschickt habe es schon mehrmals probiert

— 3 years ago by eepenny

watch band broken

— 3 years ago by Mike

cannot install wearfit 2.0 app on my samsung galaxy s7, app keep crashing and i cannot setup my smart watch

— 3 years ago by Gill Greaves

I have just bought new smarten watch that uses wearfit2.0 app. Ive tried to download the soon in 2 separate phones. On one I could download it but cannot connect to watch so it doesn't work on other phone cannot even download app. Both android Samsung phones.

— 3 years ago by Bello

Not sent verification code

— 3 years ago by Juanita Chen

You do not have permission to charge my card I’m removing this app the bracket does not work, you had a box checked when you made me give credit card and I’m pissed

— 3 years ago by patrice chauvin

je n'arrive pas à me connecter sur mon smartphone

— 3 years ago by GUY

probléme avec WearFit2.0. Transfert des données sur le smartphone Samsung Galaxy S8

— 3 years ago by Nenad

My i12 smart watch does not update the weather forecast. What to do. Is a special forecast program needed? I have a Samsung smart watch.

— 3 years ago by Robert Brocking

This watch has never connected properly to the app. It says it has connected but the time does not synchronise. Also heart reads are not accurate. Please refund or replace unit. This is a beautiful watch design.

— 3 years ago by Smitha karwadi

I got moh job in Kuwait. I try to register in immune app, instead of selecting visit visa I wrongly go for work visa. Is it take much time to reject my application. My visa will expire on 20 th January. Kindly do the needful. Thank you

— 3 years ago by Lynn Hendrix

I downloaded there wear pro app.was trying to register to set my phone up. I get to where it says send verification code, I receive the code but then I can't enter it. So therefore I can't get an account to set up my watch. If I can't get this fixed I don't need the watch. Can you help me please? Lynn Hendrix

— 3 years ago by Rose Akulick

I bought two Wearfitpro watches and so frustrating working with it, I like a packing slip to return and get a refund. Thanks

— 3 years ago by Rose Akulick

I can view I from fro watch to phone but can’t Connect. Not letting notifications or any other info. Pls help. Is the a 1800 number I can call. Thanks

— 3 years ago by Tammie Camp

I bought a wear fit 2.0 watch for android. I want the weather on my watch. Can I get the weather on the app or on my watch? Please let me know if I can. Thanks

— 3 years ago by Patricia Evrard

Bonjour j ai offert une montre wearfit2.0 a mon mari impossible qu'elle ce met à m heure comment faire merci

— 3 years ago by Argentin

Nu se poate conecta

— 3 years ago by Argentin

Gracias

— 3 years ago by Wyatt

I can't register on the wearfit2.0 app because I'm not receiving the verification code

— 3 years ago by Jay Watkins

Not sending code for me to register

— 3 years ago by Katja

Hello, I tried several times, but I didn't receive verification code...

— 3 years ago by Wolfgang Görs

Seit einiger Zeit funktioniert gar nichts mehr, kann ich meine SmartWatch jetzt wegwerfen???

— 3 years ago by Uwe Guse

Seit einem Update auf iOS 15 startet die App nicht mehr. Eine Neuinstallation im AppStore oder auch in App Käufe funktioniert nicht.

— 3 years ago by Sivakumaran Thanigasalam

Wearfit 2.0 is not working with my iphone 12 pro max It is connected in Bluetooth. But when i open the app it is says not connected

— 3 years ago by Steve

Can't register. App won't accept any password!

— 3 years ago by Michael Sipek

My App will not start on my Smartphone up to now, what can I do to use it us usual? Thank you. Best regards Michael

— 3 years ago by Linda Hing

How do I link the Wearfit to my iPhone. It doesn’t seem to be an approved partner