Published by 10% Happier on Sep 11, 2024

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Why should I report an Issue with Happier: Meditation?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 10% Happier to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Happier: Meditation image 1 contact Happier: Meditation image 2

Happier Customer Insights

1. It shows in every aspect of their work, but especially in things like giving free subscriptions to essential workers at the beginning of the pandemic and last minute changes to planned programing to reflect current events and better support their membership in trying times.I've tried several meditation apps, including Insight, Headspace, and Calm.

2. 10 percent doesn't have this problem though - the courses are great, and the videos before the meditation create a context of discovery that makes the whole thing more dynamic.For months, I was reluctant to upgrade and invest in the full version.

3. They went above and beyond my request and provided excellent support! I definitely recommend Ten Percent Happier!I've done meditation and meditation apps before, and the theme is this: i meditate to get through a hard time, and then i stop after things return to normal.

4. On top of that, the crash prevents the full credit of the meditation session from being applied to the total minutes.This is an amazing app.

5. Perhaps aa tan at the bottom.Best meditation app there is! I love that as you progress through your mindfulness journey there are different levels of sessions.

6. I just don't particularly like the meditations because the whole time the person guiding the meditation is talking in the audio.

7. Unlike other apps, they're true to mindful principles, have a nice variety of teachers, and have a good amount of guidance (not too much or too little).

8. I recently accidentally had my annual renew and had wanted to switch to monthly for more flexibility for months when I want to save on the cost so I reached out to customer support to see if they could switch it over to monthly.

9. Excellent teachers, approachable, relatable, current content, and direct support.

10. Like the Headspace Guide to Meditation, they start with a lesson and then have a useful meditation.

11. I'd recommend this to anyone who wants to learn more about mindfulness or who just wants reliably good guided meditations.This app is phenomenal.

Steps to Troubleshoot & Fix Happier Issues

1. Fix Happier Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Happier: Restarting the app will resolve most errors.
  2. Update the Happier App. Here is how:
    1. On Android goto PlayStore » Search for "Happier" » Open Happier: Meditation » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Happier » click "UPDATE".
  3. Clear Happier: Meditation app cache: Clearing cached data will force your app to retrieve the latest data directly from Happier servers.
    1. On Android, goto Settings » Apps » Select "Happier: Meditation" » click Storage » click "Clear Cache".
  4. Check Happier app permissions. If any of these permissions required to use your device's features are disenabled, Happier might not work.
  5. Uninstall and reinstall Happier. If nothing else has worked, completely uninstall Happier then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Happier not working


2. Fix Happier Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Happier be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Happier not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Happier may not be able to connect to the Internet when running in the background.

Reported Issues