Contact Delight Customer Service

Why should I report an Issue with Delight - Lighter and happier?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of OKOK TECHNOLOGY to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. DeLight Healthcare Management, an application for use with the smart Bluetooth scale, records and manages your body weight measurement results.

2. With this APP, you can use the Bluetooth scale to check and manage various health indices for body weight, body fat, body water, muscle and etc.

3. Though mainly used for body weight control, this APP utilizing your health indices also give you advice on everyday sport, food and sleep.

1. A waste of timeNot able to pair with Bluetooth scale after several attempts!Stopped working & wouldn't open since Android Pie upgradeApp wont open, app needs to be updatedEasy to use and simple to understandThis app doesn't work on android 9?Doesn't work on newer android updateInstall the okok international app for the Bluetooth scales it works for me👌Cannot open using Huawei Nova4Health and wealth gotta have solid connection.

2. Horrible, it keeps stopping and wontlet me step up.

1. Fix Delight Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Delight: Restarting the app will resolve most errors.
2. Update the Delight App. Here is how:
   1. On Android goto PlayStore » Search for "Delight" » Open Delight - Lighter and happier » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Delight » click "UPDATE".
3. Clear Delight - Lighter and happier app cache: Clearing cached data will force your app to retrieve the latest data directly from Delight servers.
   1. On Android, goto Settings » Apps » Select "Delight - Lighter and happier" » click Storage » click "Clear Cache".
4. Check Delight app permissions. If any of these permissions required to use your device's features are disenabled, Delight might not work.
5. Uninstall and reinstall Delight. If nothing else has worked, completely uninstall Delight then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Delight not working

2. Fix Delight Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Delight be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Delight not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Delight may not be able to connect to the Internet when running in the background.