Contact CashWalk Customer Service

Mein Konto wurde gesperrt, ich weiß aber nicht warum

The Apple gift card number that you guys gave me is invalid. I just talk to Apple and they said that that is not a gift card number.

Sono Pietro, melchiorrepietro@redacted, non riesco a riscattare le mie ricompense perché il mio account è stato sospeso 😡

Il mio account è stato sospeso, vorrei venisse riattivato, grazie

I'm getting a message that says to protect your information my service is unavailable on the emulator

I travelled Hong Kong from Jul 11 to 24 then to Japan from Jul 24 to 29. Now I have returned Canada today Jul 29. Please reactivate my account. Thanks

Ho ricevuto una sospensione dell'account quando sono andato per ricevere il buono di 5 euro di amazon, per favore mi potete aiutare? Grazie e buona giornata

Hello,

Whenever attempting to open the app the last few days, I get the following error message:

"To protect your information, the service is unavailable on the emulator. The system closes the process(01)"

I am using a Google Pixel 7 Pro. I had no issues prior to this

Thanks for your help,
Rlon

I’m tryna cash out five dollars apple in Cashwalk but it says my account is suspended for no treason, I didn’t do anything wrong

I have 10775 points. But couldn’t redeem points because it says that my account was temporarily paused because of use from non service country. I was in India for two months and my estimated points from that country is less than 2000 points. Please help in redeeming the points that was from US which is estimated to be more than 7500 points.

hi, my account was temporaly paused.
why is that and can you fix this?

Hi,
I have got 1750 coin I should have more but back to my point when I tried to redeem the £5 Amazon gift card it would say “YOUR ACCOUNT HAD BEEN TEMPORARILY PAUSED AS WE DECTED USAGE FROM NON-SERVICE COUNTRY. TO RESOLVE THIS ISSUE, PLEASE REACH OUT TO OUR SUPPORT TEAM” pleas help me out this is a really good app. PLEASE HELP ME OUT!!!

I've logged my account into a new phone, then tried to redeem for a google $5 gift card but it just said an error for it, "detected non-service country", and I need on to get rid of it.

Hi
I can't redeem my Amazon gift card, Please can you help me to reactivate my account? So I can get my reward.
Thank you.

cashwalk has counted my steps but I haven't resived my coins the app ows me abouy 83 coins I've tried restarted my dvise updating the app Its not working

Please help me out to use my rewards

My account was temporarily paused. Can you fix it please?

Hello I redeemed a gift card and I’m unable to use it. It was an Apple gift card but my account is linked to a family account and my subscription will not allow me to use it. Is it possible to get this card replaced with something else

Hello I did the Get healthy glowing skin with our clean & effective skincare (make a purchase) for 9,878, the Take this 1-minute, free personality quiz to be matched with a career path designed for 388, the Take Surveys, Get Paid With Survey Junkie for 7,761, and Subscribe to IPSY: Get 5
Beauty Products Picked Just
For You (make a purchase) for 3,784, the FREE Beauty Bag with Vitamin C Gift Set (Make A Purchase) for 10,865, the 10% OFF Clean Skin Care for 11,289, the 30% OFF Clean Skin Care (Make a Purchase) for 9,878, the Bras perfected for small boobs. New customers get $20 off! (Make a Purchase) for 12,700, the The #1 Golf Subscription Box, Offering High-Quality Golf Accessories, Apparel, and (Subscribe) for 6,716, Ask a question to a Doctor, Lawyer, or Vet online now, for 3,528 AND WAY MORE. adding all of them up I should have 1,000,000+ coins and I didn’t receive ANY. I’m beyond angry. I thought it was amazing that I would be able to complete some of my shopping while getting money back (coins) and to see that I did all of that for nothing is bs.

Hello I’m trying to get my gift card using my reward but it saying my account is paused because detected uses from non service country. I been used it before. Will you fix it for me please so I can use my reward points. Thanks.

Hello,
When trying to redeem my coins for a reward, I was told that my account has been paused due to activity found in a non service country.

I live in England and have been using the app here the entire time. My friend who redeemed her coins in this country did not have any issues.

My account email is 9mc2y758ck@redacted

Please fix this, thank you.

Hello, my account was paused and I can't redeem my rewards. How can I solve this problem?

I cant reedem giftcards because I went out of states. I was wondering if you could help me with it.

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Do not modify the text below
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app_version: 1.3.18
android_os: 12
device: LM-K500
referral_code: 1AFNC
country: US

Im trying tor redeem my first voucher on cash walk app , it says thats my account is paused and detected usage from non service country. It also says that I should contact the service provider. Can u help me please thanks

It says my account is suspended

It says my account is suspended

Hi I updated my phone and since then the app isn't working and I was wondering why it just opens and shits straight away

I cannot redeem my Cashwalk
Last month I went overseas, after that I cannot redeem it.
Please help me
Thank you
Susie Angkadjaja

Hi , Since I don't use cashwalk anymore can you delete my account?

I was wondering why it says You must have at least 500 coins OBTAINED BY WALKING to redeem them. How many steps do you have to get to equal 500 coins? I have over 51,000 steps and 2625 coins.

Im trying tor redeem my first voucher on cash walk app , it says thats my account is paused and detected usage from non service country. It also says that I should contact the service provider. Can u help me please thanks

Salve non mi fa riscattare ricompense dice account sospeso mi aiutate??????

My sister told me about the app and I got so excited because I recently started walking more and this also motivated me! I'm trying to get gift cards but it's saying for security reasons the service is only available in the service area provided.then under says agree and I click on agree and it doesn't change. I disconnected from Wi-Fi and used my data that didn't work. I made sure the app had all the permissions and that didn't work either. What do I do

Ho fatto oltre 51000 passi e non mi fa riscattare il buono Amazon da 5 euro perché mi esce un messaggio di Errore dove dice che devo aver ottenuto 500 monete almeno camminando quando, avendo fatto oltre 51000 ne ho riscattate più di 500

I cant redeem my coins

Hello
When I wanna take my rewards it says your account has been banned email the support.
What should I do to solve the problem?

app_version: 1.3.13
android_os: 10
device: M2006C3LG
referral_code: WX3NKK
country: IT
Buonasera, ho provato a riscattare un premio ma mi dice che il mio account è stato sospeso. Come posso risolvere?

Daily redemption limit reached without redeeming any cards. Why?

I need help..my account is suspended please help

cant redeem rewards says google play store needs to be updated. however, it is most updated as per google play store say

Compte suspendu pourquoi

Hi,
Today when I try to log in I get a login error. Can you check?

When I try to get my rewards I'm being told my account has been suspended. (WHY)?

When redeeming I don't receive verification code sent to my number have contacted support many timess and have heard nothing

I have redeemed Amazon gift certificates before with cashwalk but today when I wanted to redeem an Amazon reward I got a message “For security reasons the service is only available in the service provided area”. This makes no sense and I would like to know what has changed. I live in Canada.

Your account has been suspended contact support team via e-mail

I have worked hard to reach level 10 in a game to receive coins but I didn't I went to the missions and it said content isnt available try again later and it has been there for a least a week now can u solve issue

Is my account still active

My account was suspended I want to know when I will be able to redeem again please tell me I don’t want to delete this app

Hello, The daily lucky box only gives me one coin.I wish to fix this bug.

My phone number is 407-791-2263 I have enough coins to redeem a Walmart gift card but it asked me to confirm my phone number and won't go past that

I lost my phone so I need to switch my account to another phone

I currently have 6000 coins on cashwalk and I want to get the $5 amazon gift card but it says "For security reasons, The service is only available in the service provided area.", and the only option from there is "Accept". The app worked previously when I wanted to get the gift card but now it doesn't let me. Is there any way to fix this?

I am trying to redeem my coins but it said error message as below
For security reasons,
VPN cannot be used during the (service use. Please contact support.
But I never use VPN, I wonder is it work only Korea?
I have collected almost 7000. Pleas help me

I put my phone number in for verification but no code is sent, I've tried it multiple times and even put in different variations of the same phone number.

I have over 2000 coins but It won't let me get a goggle play giftcard.

I just redeemed a Uber gift card I need badly, and when I tried to put it in Uber, it said the gift card number had already been used! No it hasnt!
You gave me a used gift card??

I just redeemed a Uber gift card I need badly, and when I tried to put it in Uber, it said the gift card number had already been used! No it hasnt!

Is the cashwalk win Ipad message true or a scam? I received a message saying that I was selected to win an Ipad by completing a survey. Is this message true or a scam? I’m a bit worried as I had given my details. Kindly let me know. Thanks.

My account is suspended why can you let me know please

I am trying to get a gift card and this is what it says, unexpected error detected! please contact support team

Hi,

I am a user of this app. I finally reached 10,000 coins. So I wanted to get rewards.
But it says "For security reasons, The service is only available in the service provided area".

What does that mean? I recently moved from Chicago to L.A. Is that why it says that?

Thanks,

My steps are not working as of today it shows I have $1,064 and it's not going anymore what is going on

I have redeemed Amazon gift certificates before with cashwalk but today when I wanted to redeem an Amazon reward I got a message “For security reasons the service is only available in the service provided area”. This makes no sense and I would like to know what has changed. I live in Canada.

I live in Turkey as an expat. Since my coins started expiring -nearly, i lost 6000 coins already - I started exchanging my coins for Uber. Message comes back and says "it's only available for the service areas". I don't want to buy or exchange my coins in Turkey. I know that I need those Ubers when I go back to US.
PLEASE, exchange all coins I have for Uber and send me an e-mail explaining that you did..


Thank you,
Zeynal Karakus

Note that I am using internet name as Dash Dashville.

I have the cakewalk app and have 3 $5 gift cards to Chipolte and they are not working!!!

It's saying that my account is suspended. And want let me Redeem my coins.

I reached 1500 points for the second time since I registered and I am unable to claim another Amazon gift certificate Cashwalk tells me I have too many redeemed on IP address

I reached 1500 points for the second time since I registered and I am unable to claim another Amazon gift certificate Cashwalk tells me I have too many redeemed on IP address

I can’t redeem my coins for gift card. Error message said VPN cannot be active for the transaction but I don’t have VPN

On the 3 boxes, I have only gotten 1 coin each time for months. My family gets a lot more, what am I doing wrong?

I received a message saying that my account was sispended. Can you tell me why? I rarely log in and even some of my steps have been subtracted. I would like to know what's going on.

The app won't let me redeem my 4000 points for a 10 dollar xbox gift card

I have been trying to get an Amazon gift card for my reward and everytime I click redeem it says an error has accused try again later,and I've been trying for 3 weeks now myapp is up to date and I don't no what to do

Hello....I completed my 10000 steps today but it didn't give me my 100 points credit for it....thank yiu for your time

Hello Cashwalk! I am currently trying to redeem a giftcard. When I put my phone number in, it works, but the code isn't being sent. Please fix this!

I haven’t been able to redeem my points for a gift card in almost a month. Every time I try it says “An unexpected error has occurred “

I send all my accaunt so now delete all my accaunt and unsuspend my accaunt

I worked so hard to collect my coins but when I went to redeem my reward, it showed up that my account has been suspended for security reasons. I really want my reward as it means to me a lot. Please help and fix this issue🥺🙁 I have done nothing wrong in the app…

The system won't accept my phone number to verify my account.

When I try to redeem a reward after I enter my phone number to get the code sent I never receive the code. The 2:59 time just runs to 0:00 and I get an error message

Hi I replaced my phone and I cannot get my 4 k pts off my old phone. Can you add to 580 points I have on this phone.

My app isn't working. I have 1200 steps and hasn't gotten any points

I just redeemed a reward but there's no link to click or a code

I have been trying for a long time on my new phone I have the same old phone number that I've had for many many years but on my new phone I can't redeem my points and get my walmart.com it keeps asking me to put my phone number in when I put my phone number in when after I hit the tab that says redeem it tells me your phone is already been verified and it won't let me go any farther and I I have points stacking up and I can't redeem them and I want to get my walmart.com gift card I have sent a million emails and they're telling me stuff that doesn't even make sense I don't have a new phone number I have the same old phone number since 2006 I'm not changing my phone number I can't but I do have a new phone I uninstalled Cash Walk on my old phone and it's still not working so what do I do will somebody please call me my number is 909-782-8943

Hi,

I recently redeemed my tokens for a Walmart egiftcard. The card is there in "My Rewards" but I don't see any pin numbers or bar codes or any way to use it. Please assist.

Thanks,

Joe

Why was my account suspended

I recently achieved 3,000 step coins and I am trying to put two five dollar Amazon gift cards on my Amazon account and it’s only showing I have a$5 balance and my step coin balance is now only 200 I should have a $10 balance on my Amazon account

Trying to see where the total steps are shown. Also if 100 steps equal 1 coin; ex 1500 step earned 15 coins . Is this correct?

Hello,
I recently tried to cash out my steps. The account sent a message saying I was suspended and to contact customer service. I assure you it was me trying to cash out the steps. Is it possible to retract the account suspension?

Thank you, Matthew Bartlett

I can't redeem my rewards. I got one Amazon gift card then when I went to get another one, it kept asking me to do the recaptcha pictures then did nothing.

إلغاء الاشتراك

إلغاء الاشتراك

عم الرد على مشكلتي من قبل فريق الدعم

I have 13,675 steps recorded but only 1c. (1coin) on reward listed.

I'm not able to redeem my points it says to continue to verify my phone number and then it says my phone number has been verified can you please help me with this

I cant verify my account. It keeps saying that the verification code is incorrect

i will not recive money 14 day after process

تم تعليق حسابي على cashwalk لماذا

Hi Staff,
I redeemed a $5 amazon gift card on Cashwalk and I decided to give it to a friend of mine, but he said the code didn't work and after I tested the code myself it didn't work either. The pop-up message says it's locked and to contact the purchaser of the gift card. It was rewarded on April 25, 2022, the security code is QF4M-MP6M and after I got the link I got the code G E V 6 G 5 9 C L W 7 ZA M . Guys, I took a lot of steps to get this gift card, may I please get the $5 amazon gift card one way or another? Thank you.
-Alan