Published by Cake DeFi on Jul 7, 2024

Report an issue with Bake.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Bake?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cake DeFi to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Bake

1. Invest in crypto ideas that match your vision. • Diversify Your Portfolio: With one click, buy Smart Bundles that earn yield while optimizing risk. • Easy Investing: Invest in a diversified portfolio of assets that can generate yield, hand-picked and timed to market conditions. • Market-Matched: Find the best assets with Smart Bundles that match ideas to market trends. • Unique Themes: Explore different bundle themes that align with the market and your goals. • Get Personalized Support: Bake’s Customer Success team is always ready to help you. • Join the Club: Join our awesome community of over 1 million Bake investors who are earning passive income with crypto. • Hear from Customers: Chat with customers who have been earning yield on their crypto for the past 4 years. • Boost Your Rewards: Join our membership program ELITE and increase your rewards up to 2. 5X. Twice a day. • Get 100% ROI and More: When you join ELITE, you get 100% return on your investment and more when you reach the reward booster amount, based on how much you allocate on Bake.

2. Bake is a Singapore-based and regulated financial services provider that is fully compliant with all regulatory requirements of the Monetary Authority of Singapore. • Full transparency on how yields are generated, with complete access to blockchain data and transactions (e. g. • Industry-leading security facilities that store your crypto assets cold by default and hot only when they move. • Discover New Opportunities: Find new ways to build wealth effectively with our curated investment ideas. • Cut the Clutter: Use our new tools and features to spot new or undervalued investment opportunities in the market. • Invest in Ideas: Evaluate themes over individual tokens via our Smart Bundles.

3. Each Smart Bundle comprises a selection of top tokens such as Bitcoin (BTC), Ethereum (ETH), Polygon (MATIC), Solana (SOL), Ripple (XRP), Cardano (ADA), and more — never miss a beat on your investment journey.

4. Grouped by theme, these baskets of tokens diversify your portfolio by investing in ideas you support.

5. Choose Bake's all-new Smart Bundles.

6. Download and Start: Download the Bake app and start investing in a future you believe in.

7. Grow your crypto portfolio by investing in the future you believe in.

8. Bake Better.

Bake Customer Insights

1. Lately I am having difficulty logging in because some procedures have been updated without being notified.Thanks to "improvements" and lock-in, any investments made on "Cake" / "Half-baked" any assurance that "your money is safe" is pure B.S. ONCE AGAIN I GOT A HARD LESSON THAT DE-FI is a form of fraud.

2. I won't be using the app moving forward.I have had minor issues in signing up and getting verified, an affordable investment application to earn interest and have another option of sending earnings to the freezer for a period of time chosen for higher interest and mining options with daily earned interest to, I am fulfilled with this earning platform.

3. For example, when I bought defi with card, I got charged 9% instead of 2%, very high deposit fees etc...I wanted to see how Cake DeFi works so i deposited a small amount of my crypto.

4. Stay away from de-fi!!!I am super excited for "Bake," having witnessed the explosion of wealth being created with "Cake DEFI", and not partaking as I should have.

5. For about a month now I have been trying to figure out how to withdrawal my crypto to another platform I have been sending messages to their help option.

6. I have much trust and hope in Julian Hosp and in the cake defi project.

7. I've been able to use the app exactly once until now where it loads up a screen with a message that says it needs to install new updates and the app will refresh.

8. There is no customer service number you can call2 factor authentication is basically locking your crypto up and destroying the key.

9. That will never happen again.My dear cake defi.

10. Your community, PR, and vision are all extraordinary, (5 stars easily), but the implementation, user experience, and in app transparency is a 3 star.

11. I do not recommend using this app they just want to hold on to your crypto.

Steps to Troubleshoot & Fix Bake Issues

1. Fix Bake Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bake: Restarting the app will resolve most errors.
  2. Update the Bake App. Here is how:
    1. On Android goto PlayStore » Search for "Bake" » Open Bake » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bake » click "UPDATE".
  3. Clear Bake app cache: Clearing cached data will force your app to retrieve the latest data directly from Bake servers.
    1. On Android, goto Settings » Apps » Select "Bake" » click Storage » click "Clear Cache".
  4. Check Bake app permissions. If any of these permissions required to use your device's features are disenabled, Bake might not work.
  5. Uninstall and reinstall Bake. If nothing else has worked, completely uninstall Bake then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bake not working


2. Fix Bake Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bake be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bake not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bake may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • i need to delete , i think i accedentely created two accounts with different emails but same numbers, and i would like to delete both of them, i want to create a new one

    — by Santina Mitova 2 years ago

  • I dont want to use cake defi app anymore i want to delete my account and card information please

    — by Taylor 2 years ago

  • I did not realize I had to pay to get money cancel my account for me

    — by Jennifer 2 years ago

  • 112233

    — by Tantan budiman 2 years ago

  • I'm to young for an account.

    — by chris 2 years ago

  • I have repeatedly tried to send my ID for verification but ur app wint let me .is there another way to verify or send my verification?

    — by Chasity Orman 2 years ago

  • I could really use some help, my 2 factor authentication app suddenly deleted from my phone. When I re-downloaded the app the 2factor was gone for my cake defi app. Now I cannot log into my account nor the cake defi wallet I had been using, and the pass phrase is also gone for the wallet and I have lost $60 worth of defi bc I can't log back in to retrieve it. I love the ways you teach to make money using interest. If you can check the history for myself, you can see what was sent and maybe help me to log back in and retrieve my money from the wallet or in some way help me..please and thank you.

    — by Jacob High 2 years ago

  • Verification and chat too
    Deposit or bouns

    — by Amar ashokrao Pustake 2 years ago

  • Witam zwracam się z Prośbą o zmianę adresu e-mail ponieważ utracilem dostęp do swojego konta Google z powodu zgubienia telefonu wraz z kartą SIM na którą dostaje kod po przez sms do zalogowania się na pocztę Gmail. Adres na którym zakładane było konto : frytsonkg@redacted proszę o szybką odpowiedź. Dziękuję Pozdrawiam.

    — by FrytsonKG 3 years ago