Published by cred.ai on Aug 20, 2024

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Why should I report an Issue with cred.ai?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of cred.ai to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About cred.ai

1. cred. ai is a high-tech and premium everyday card spending experience, 100% mobile with a free metal card. With the cred. ai guaranty you never pay fees or interest, never overspend, build credit automatically*, and spend your paycheck early**, with cutting edge tech you can’t get anywhere else like Check Please™ and Flux Capacitor. 100% mobile, 24/7 support, real-time control, and virtual Stealth Cards™ active instantly upon approval.

2. ATM withdrawals are cash advances against the Unicorn Card credit card, and while they are subject to the interest rates and terms outlined in the Unicorn Credit Card Agreement, you will not pay any interest on those cash advances for as long as you have a valid cred. ai guaranty. The Cred. ai Deposit Account is provided by Wilmington Savings Fund Society, FSB (“WSFS Bank”), Member FDIC.

3. Your metal unicorn card is a real credit card, but cred. ai™ automation and the cred. ai™ guaranty makes sure you never pay fees or interest and never overspend, and automatically manages your balances to optimize your credit utilization.

4. We generally will allow you to access the spending power of those deposits on the day the deposit file is received, which could be up to 2 days prior to the scheduled payment date. ***You can locate free ATMs using the FREE ATM finder located in your cred. ai mobile app.

5. Access the spending power of your paycheck and other deposits up to two days before they even hit. ** Get cash at over 55,000 free ATMs*** make instant deposits and mobile check deposits at no fee, and all deposits are FDIC insured up to $250,000.

6. Spend like you’re using a debit card, and build your credit* like a pro. cred. ai™ is a team of builders, scientists, artists, and hackers.

7. The Unicorn Card credit card is issued by WSFS Bank pursuant to a license from Visa® U. S. A. Inc. and may be used everywhere Visa® credit cards are accepted.

8. We think it’s the best looking unicorn themed free metal card on earth, but that’s just us.

9. Use Flux Capacitor to automatically protect yourself against future charges and withdrawals. ○ cred. *cred. ai cannot account for all variables in your financial life or changes to reporting practices.

10. Use your Stealth Card™ online, over the phone, and in person via your phone’s mobile wallet. crednews™ is a team of award winning journalists producing original content about topics we think are important.

11. That’s why we have exclusive features like High Security Mode™, Friend & Foe List™, Stealth Card™, Check Please™, and Flux Capacitor.

cred.ai Customer Insights

1. Update 1/17: As the developer mentions, it seems like the issue has been resolved and the app seems to work.Service works fine.

2. I have been using it in my phone for more than a year and never had an issue before and I didn't install anything new or change my phone settings and suddenly I can't even access the app and my account.

3. At first the app was saying my credit wasn't good enough to use the optimizer, then I wrote my initial review and suddenly it says give the optimizer 1-2 weeks to collect data.

4. It would also be nice to be able to add an authorized user or a joint account.Before I get into the negative.. this app has helped my credit a lot in the last year.

5. The deposits truly are instant and all security features work well.App was working fine, but recently began getting a notification that the app can't be used on my device (something about a unlocked bootloader or custom rom).

6. This issue needs to be isolated and fixed.The app keeps crashing and it's been difficult to get a response from customer service.

7. My other issue is that it literally takes 4 business days to add any money and it's been rejected at certain restaurants before, which makes me never want to use it.

8. Well it's been a month or so and I still can't see the benefit of this particular feature where my credit is concerned.I really enjoy banking with them.

9. Other than that, I really enjoy the app and the card functionalities.Just updated, now app instantly closes saying it can't be used on this device.

10. I am running the newest version of your app! Can't access my account now! Edit: after clearing data, clearing cache, and a clean reinstall it finally works again.

11. In order to activate the credit optimizer, you must receive or initiate an ACH deposit.

Steps to Troubleshoot & Fix cred.ai Issues

1. Fix cred.ai Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart cred.ai: Restarting the app will resolve most errors.
  2. Update the cred.ai App. Here is how:
    1. On Android goto PlayStore » Search for "cred.ai" » Open cred.ai » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for cred.ai » click "UPDATE".
  3. Clear cred.ai app cache: Clearing cached data will force your app to retrieve the latest data directly from cred.ai servers.
    1. On Android, goto Settings » Apps » Select "cred.ai" » click Storage » click "Clear Cache".
  4. Check cred.ai app permissions. If any of these permissions required to use your device's features are disenabled, cred.ai might not work.
  5. Uninstall and reinstall cred.ai. If nothing else has worked, completely uninstall cred.ai then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing cred.ai not working


2. Fix cred.ai Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make cred.ai be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to cred.ai not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, cred.ai may not be able to connect to the Internet when running in the background.

Reported Issues