Published by mikdroid on Jul 24, 2024

Report an issue with Relax Mountain.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Relax Mountain: sleep sounds?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of mikdroid to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Relax Mountain: sleep sounds image 1 contact Relax Mountain: sleep sounds image 2

Relax Mountain Customer Insights

1. Very nice app.This is another great app for relaxing, mountain nature is something I always enjoyed, the sounds make you relax and meditate.

2. Goodnight!Edit: Got a new phone, for the first time I'm having to pay a premium again?? Why? I've been using this app for so long it only improves, and i love it dearly.

3. Listening to these sounds also gave me the best sleep I had in a long time.

4. I do agree with others on not enough background music to choose from.I'm currently using the free version and have found this app to be all it is described to be.

5. I highly recommend this app for its ease of use and high quality sounds.

6. I like listening to the wolf it's my favoriteWater & wind sounds are reslistic.

7. The choice of sounds is perfect and easy to control and navigate.

8. Don't know if I will use the bell sounds, but yiu never know, they too, sound realistic.

9. I am pleased to recommend this app and hope to purchase the upgrade soon.Very beautiful app, I highly recommend it.

10. I have all or almost all of your Relaxing Sounds apps.

11. Adds in the free version are very small and a minor distraction if that.

Steps to Troubleshoot & Fix Relax Mountain Issues

1. Fix Relax Mountain Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Relax Mountain: Restarting the app will resolve most errors.
  2. Update the Relax Mountain App. Here is how:
    1. On Android goto PlayStore » Search for "Relax Mountain" » Open Relax Mountain: sleep sounds » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Relax Mountain » click "UPDATE".
  3. Clear Relax Mountain: sleep sounds app cache: Clearing cached data will force your app to retrieve the latest data directly from Relax Mountain servers.
    1. On Android, goto Settings » Apps » Select "Relax Mountain: sleep sounds" » click Storage » click "Clear Cache".
  4. Check Relax Mountain app permissions. If any of these permissions required to use your device's features are disenabled, Relax Mountain might not work.
  5. Uninstall and reinstall Relax Mountain. If nothing else has worked, completely uninstall Relax Mountain then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Relax Mountain not working


2. Fix Relax Mountain Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Relax Mountain be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Relax Mountain not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Relax Mountain may not be able to connect to the Internet when running in the background.

Reported Issues