Contact Green Mountain Grills Customer Service

Why should I report an Issue with Green Mountain Grills?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Green Mountain Grills to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I do not want to be notified over and over and over that the grill temp is 252 degrees, for the 8 hours of a cook time.

2. Update: Original issues were fixed but the grill still looses server very often, it always seems to loose connection when you actually need it.

3. Smoker is amazing,Having WiFi on my grill is awesome! I'm able to monitor and control the grill temp no matter where I am.

4. I have not been able to grill through server mode (remotely) for two weeks.

5. It's phenomenal! The only reason I didn't give it a 5 star is the server cooking (connecting it to my cell phone data so I watch it while I leave my house... run to the store, or watch it while I'm at work/church) only works about 50% of the time.

6. -- Update, here we are a full 24 hours later, the grill has been off for 18 hours, and I am still getting notification from the app that the grill is 94 degrees.

7. It sends me an alert when my low pellet alarm is low or my grill or meat reaches temp.

8. A notification when the grill is 10 degrees plus or minus of the set temp would be nifty.

9. Great control of the grill with profiles.

10. This is the only reason I give it 4/5 stars.Wifi cooking has forever changed the way I will grill.

11. With this you don't have to be next to the grill if you need to make a temperature change.

1. Fix Green Mountain Grills Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Green Mountain Grills: Restarting the app will resolve most errors.
2. Update the Green Mountain Grills App. Here is how:
   1. On Android goto PlayStore » Search for "Green Mountain Grills" » Open Green Mountain Grills » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Green Mountain Grills » click "UPDATE".
3. Clear Green Mountain Grills app cache: Clearing cached data will force your app to retrieve the latest data directly from Green Mountain Grills servers.
   1. On Android, goto Settings » Apps » Select "Green Mountain Grills" » click Storage » click "Clear Cache".
4. Check Green Mountain Grills app permissions. If any of these permissions required to use your device's features are disenabled, Green Mountain Grills might not work.
5. Uninstall and reinstall Green Mountain Grills. If nothing else has worked, completely uninstall Green Mountain Grills then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Green Mountain Grills not working

2. Fix Green Mountain Grills Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Green Mountain Grills be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Green Mountain Grills not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Green Mountain Grills may not be able to connect to the Internet when running in the background.