Contact BitTorrent Pro Customer Service

Why should I report an Issue with BitTorrent Pro - Torrent App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BitTorrent, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And, because the BitTorrent Pro Android app is new to the Google Play store, you can upgrade at a special introductory price. ✔ Auto-shutdown feature to save battery + data. ✔ Download licensed, free music and video torrents from BitTorrent’s content partners such as Moby and Public Enemy-- from the get-go. ✔ Downloaded more than one music file in a torrent? ✔ Improved download performance improvements and stability.

2. Find torrents and download them directly to your phone or tablet, AD-FREE, with the official BitTorrent® Pro app for Android -- now with battery saving and auto-shutdown features.

3. We’ve created this handy Android torrent app to help you download and play what you love, wherever you are.

4. Upgrade to the Pro version of the BitTorrent® app -- from the inventors of the BitTorrent protocol and the uTorrent app, BitTorrent client is the #1 torrent client in the world.

5. We know you love media -- and that you don’t want to be tied to your desktop to enjoy it.

6. Your feedback is very important to us.

7. Please email us directly at btandroidpro@bittorrent. com if you have any problems or requests. “Committed to building a sustainable future for content.

1. I paid for the Pro version a while back, to avoid the advertisements and now i'm getting notification advertisements regardless.The speed should be shown on the home page of downloading and no option to switch off the haptic feedback added in the recent update it is quite annoying 😕 i know i can see the speed by opening the options but it is a basic thing which should be shown on the home pageGreat app, only thing is that on videos tab, you cannot remove them, also, is there any way to create a torrent from the app? Overall experience is fairly good, it does hang up at times when deleting old torrents, I've found that existing the app, then re-opening it fixes it.

2. That's especially annoying in Android 9 (Pie).EDIT 06/11/19: Still not a huge fan of new UI, but most issues fixed.... As others have mentioned, really not a fan of the new UI, it's been dumbed down, for what reason I can't fathom, I can't see how many peers or DL speed anymore, it's really not intuitive, and if I'm downloading a folder with multiple files, I can't prioritise order as I could easily before.

3. If in case it starts downloading, it won't last longer and won't download at maximum speed which is supported by desktop version.

4. Was forced to persevere with Utorrent, but now it's started doing the same thing, and I do recommend you stay away from this one with its totally unacceptable invasive takeover of your device with continual forced full screen advertisements.

5. Lost a whole bunch of functionality though for example multi torrent selecting and the cool hidden snake game.

6. Used the free version for ages with no problems but this upgrade will not download period.

7. Not happy at all so far.This app seems to be a worst app now a days even compared to its free version.

8. Oh, make sure the built-in media player doesn't display an additional notification when not in use.

9. I'd like my money back for this one as it doesn't work.100% worth the upgrade.

10. Sure, offer this new UI as "simple" view or something, but would rather have the old view, information and functionality back please!Extremely disappointed.

11. Maybe a few features/problems that have been discussed already.No reply to my previous review whereby I was having issues.

1. Fix BitTorrent Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BitTorrent Pro: Restarting the app will resolve most errors.
2. Update the BitTorrent Pro App. Here is how:
   1. On Android goto PlayStore » Search for "BitTorrent Pro" » Open BitTorrent Pro - Torrent App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BitTorrent Pro » click "UPDATE".
3. Clear BitTorrent Pro - Torrent App app cache: Clearing cached data will force your app to retrieve the latest data directly from BitTorrent Pro servers.
   1. On Android, goto Settings » Apps » Select "BitTorrent Pro - Torrent App" » click Storage » click "Clear Cache".
4. Check BitTorrent Pro app permissions. If any of these permissions required to use your device's features are disenabled, BitTorrent Pro might not work.
5. Uninstall and reinstall BitTorrent Pro. If nothing else has worked, completely uninstall BitTorrent Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BitTorrent Pro not working

2. Fix BitTorrent Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BitTorrent Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BitTorrent Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BitTorrent Pro may not be able to connect to the Internet when running in the background.