Contact µTorrent Customer Service

Why should I report an Issue with µTorrent® Pro - Torrent App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BitTorrent, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And, because the uTorrent Pro Android app is new to the Google Play store, you can upgrade at a special introductory price. ✔ Auto-shutdown feature to save battery + data. ✔ Download licensed, free music and video torrents from uTorrent’s content partners such as Moby and Public Enemy-- from the get-go. ✔ Downloaded more than one music file in a torrent? ✔ Improved download performance improvements and stability.

2. Find torrents and download them directly to your phone or tablet, AD-FREE, with the official uTorrent® Pro app for Android -- now with battery saving and auto-shutdown features.

3. We’ve created this handy Android torrent app to help you download and play what you love, wherever you are.

4. Upgrade to the Pro version of the uTorrent® app -- from the inventors of the uTorrent protocol and the uTorrent app, uTorrent client is the #1 torrent client in the world.

5. We know you love media -- and that you don’t want to be tied to your desktop to enjoy it.

6. Your feedback is very important to us.

7. Please email us directly at utandroidpro@bittorrent. com if you have any problems or requests. “Committed to building a sustainable future for content.

1. New UI is a visual headache; file names are huge but download stats are tiny? Lost ability to open videos in 3rd party app by long pressing file; and the included player is missing basic functions that are standard in most players.

2. I have purchased the pro version and the only minor fix I think it requires, is the ability to be able to delete videos that appear though no longer present on my device in the video library section which I'm unable to at the moment.

3. This app is BROKEN and until it's fixed it is a waste of time and moneyI have been using uTorrent like forever and can honestly say I've never run into any major problems that prevent me from being able to use it with its simplified interface.

4. HIGHLY recommend this one!Used this client on PC since it's first came out and it's always functioned the way I wanted but on Android this app is absolutely trash... hot garbage, don't know what the issue is with it but on many different phones I have had the same problem lots of times which is that it simply won't download or won't connect to peers.

5. Files don't seem to show up in Samsung Video app either; might be Samsung's problem but no issues on other torrent apps I've tested.

6. Would like to see more of the desktop version's features added, especially download location control, but the app is low-cost, and works very well.

7. For years I always thought I was doing something wrong but I found a competitor app and id downloaded everything I needed practically instantly and provided much clearer download statistics and information.

8. Shame the app doesn't compare whatsoeverDo NOT download if you have the most recent version of Android it was crash the second you try to download ANYTHING.

9. So after all these years, you wait til I purchase the app to now only offer the version with adds.Never really works properly.

10. ill email you direct to see if we can find a fix... thanks for the responseBeen using the app for years! Didn't mind the adds at first cause I would just close the app and go back in to stop the add.

11. People who are less particular than I am will probably be glad uTorrent has a player integrated – one less app to manage.)Stick with free ver., Pro ver.

1. Fix µTorrent Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart µTorrent: Restarting the app will resolve most errors.
2. Update the µTorrent App. Here is how:
   1. On Android goto PlayStore » Search for "µTorrent" » Open µTorrent® Pro - Torrent App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for µTorrent » click "UPDATE".
3. Clear µTorrent® Pro - Torrent App app cache: Clearing cached data will force your app to retrieve the latest data directly from µTorrent servers.
   1. On Android, goto Settings » Apps » Select "µTorrent® Pro - Torrent App" » click Storage » click "Clear Cache".
4. Check µTorrent app permissions. If any of these permissions required to use your device's features are disenabled, µTorrent might not work.
5. Uninstall and reinstall µTorrent. If nothing else has worked, completely uninstall µTorrent then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing µTorrent not working

2. Fix µTorrent Server issues & Internet Connection

1. Check network connection: An unstable Internet will make µTorrent be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to µTorrent not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, µTorrent may not be able to connect to the Internet when running in the background.