Published by GalleryVault Developer Team on Dec 26, 2023

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Why should I report an Issue with GalleryVault ProKey: Hide Pics?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GalleryVault Developer Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact GalleryVault ProKey: Hide Pics image 1 contact GalleryVault ProKey: Hide Pics image 2

About GalleryVault ProKey: Hide Pics

1. What's more, GalleryVault has the beautiful design, it provides you the smooth and amazing media browse experience. • Support to hide icon, and no one knows the existence of Gallery Vault except you. • Support to hide files in SD card and moving your encrypted files to SD card to save your device storage, including Android 4. 4(KitKat), Android 5.

2. GalleryVault is a fantastic privacy protection app to easily hide and encrypt your photos, videos and any other files that you do not want others to see.

3. If your icon is hidden, tap the "Manage Space" button in System App Detail Info page of Gallery Vault (System Setting->Apps->GalleryVault). 2.

4. Sometimes, in some devices, after Gallery Vault is killed by system or other apps, or after device restarted, Gallery Vault may not be able to respond to dial event. 1.

5. GalleryVault can hide its app icon and keep your privacy absolutely safe.

6. Your files are stored only on your device, so please make sure to backup all your hidden files before transfering to new device or factory reset.

7. Any issues or suggestion for GalleryVault, welcome to send mail to us GalleryVault@thinkyeah. com .

8. Please find the latest mail we send to you (by searching the keyword thinkyeah in your mail box), and follow the steps in the mail to reset your passcode.

9. You can import your private images and videos in this secure vault, and nobody knows the existence of it.

10. What can I do if I fail to launch GalleryVault from Dialer?

11. With GalleryVault, your privacy is well protected. No.

GalleryVault ProKey Customer Insights

1. This is just a scam to get more money.Up until last update it's been excellent.. now when sliding finger to seek during video playback, the video does not fast forward, it jumps straight to where you stop finger as if you were streaming online even tho the video is local to device.. also loading app is glitchy now which was never an issue before.

2. Alot of work related notes jotted down that would be great if it could be protected.The option is there for files other than pix and vids but doesn't really work.This is a great app, but one thing is really annoying.

3. Like a dark theme instead of just white and choice of accent color.I've been using this app for.... Hell, I done even remember! At least 7 years? Wow.

4. Thank you for the amazing appMorons, stop down rating, a lot of apps have this same sdk dos issue, it's what happens when you use 3rd party add delivery services, every app I have had with this issue was fixed by the developers.

5. Out of the blue, Play Protect has flagged it as harmful by saying that it "tries to attack other mobile and computer systems".

6. Shame i can't nowBought this a long time ago and it functions as intended, without error that I can remember.

7. However, even though I purchased the pro key (keep in mind this was a long time ago) and logged in with the pro key, i still get ads.

8. Gallery vault has stood the test of time and excelled.

9. Once you leave the app to access your email, you are logged out of Gallery Vault.

10. This is my 2nd phone/3rd device I've had the app on, my photos and videos stay hidden yet easily accessible.

11. Google should explain the issues better, instead they cause panic like every modern group.

Steps to Troubleshoot & Fix GalleryVault ProKey Issues

1. Fix GalleryVault ProKey Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GalleryVault ProKey: Restarting the app will resolve most errors.
  2. Update the GalleryVault ProKey App. Here is how:
    1. On Android goto PlayStore » Search for "GalleryVault ProKey" » Open GalleryVault ProKey: Hide Pics » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GalleryVault ProKey » click "UPDATE".
  3. Clear GalleryVault ProKey: Hide Pics app cache: Clearing cached data will force your app to retrieve the latest data directly from GalleryVault ProKey servers.
    1. On Android, goto Settings » Apps » Select "GalleryVault ProKey: Hide Pics" » click Storage » click "Clear Cache".
  4. Check GalleryVault ProKey app permissions. If any of these permissions required to use your device's features are disenabled, GalleryVault ProKey might not work.
  5. Uninstall and reinstall GalleryVault ProKey. If nothing else has worked, completely uninstall GalleryVault ProKey then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GalleryVault ProKey not working


2. Fix GalleryVault ProKey Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GalleryVault ProKey be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GalleryVault ProKey not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GalleryVault ProKey may not be able to connect to the Internet when running in the background.

Reported Issues

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