Contact Spectrum Bay News 9 Customer Service

Why should I report an Issue with Spectrum Bay News 9?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Charter/Spectrum to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Just like everything else related to Spectrum - a bunch of poorly maintained "services" that never work! I'm surprised we aren't being charged for having this app yet!Spectrum is trying to deprecate this app in favor of the Spectrum News app, but the latter is a massive step down in functionality and requires a Spectrum TV account to read the news (and the sign up process doesn't work).

2. Traffic & weather maps appear good, but as the alerts are missing, there's no reason to keep this app.When trying to submit content I get a black notification screen saying be careful when taking photos and don't put yourself in harm's way etc etc... but you can't scroll or get to actually do anything.

3. You get an auto reply saying the email address is no longer monitored! Way to go Spectrum! Your consistent at one thing - unreliability! Headlining news is still for September 4! It's now November 21.

4. Tried uninstalling and reinstalling app... still the same problem.Best radar in the world! The radar overlays the digital globe sattelite giving you full access to the interactive radar of the entire world.

5. The best things about this app are the weather forecast and radar functionality, which are the worst parts of the new app.

6. I can see the storms coming on the small screen before I open to full screen but then only shows lightening strikes.

7. I depend on the radar & weather on the 9 ever since they started broadcasting.

8. Now all that shows on my weather map are lightening strikes.

9. I've tried reinstalling twice on two different devices and the daily stories won't update but remain fixed in time.

10. The radar is so detailed you can literally track aircarft taking off and landing at any one of the local airports.

11. Thought it was our signal which is never very good, but all the news stories and others options pop up quite quickly.

1. Fix Spectrum Bay News 9 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Spectrum Bay News 9: Restarting the app will resolve most errors.
2. Update the Spectrum Bay News 9 App. Here is how:
   1. On Android goto PlayStore » Search for "Spectrum Bay News 9" » Open Spectrum Bay News 9 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Spectrum Bay News 9 » click "UPDATE".
3. Clear Spectrum Bay News 9 app cache: Clearing cached data will force your app to retrieve the latest data directly from Spectrum Bay News 9 servers.
   1. On Android, goto Settings » Apps » Select "Spectrum Bay News 9" » click Storage » click "Clear Cache".
4. Check Spectrum Bay News 9 app permissions. If any of these permissions required to use your device's features are disenabled, Spectrum Bay News 9 might not work.
5. Uninstall and reinstall Spectrum Bay News 9. If nothing else has worked, completely uninstall Spectrum Bay News 9 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Spectrum Bay News 9 not working

2. Fix Spectrum Bay News 9 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Spectrum Bay News 9 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Spectrum Bay News 9 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Spectrum Bay News 9 may not be able to connect to the Internet when running in the background.