Contact Air India Customer Service

Why should I report an Issue with Air India: Book Flight Tickets?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Air India to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Use the new scan function to add details of your journeys to the My Trips section, complete web check-in, track flight status and even monitor the status of your checked-in luggage right from drop off to pick up at the baggage claim.

2. Easily book flights, manage trips, receive timely check-in reminders and gate notifications – the new and improved Air India app is designed to make your journeys simpler and enjoyable.

3. This handy feature makes it easy to keep tabs on the status of your baggage and its location in case of delays, allowing you to minimise your worries and focus more on enjoying the travel experience.

4. From checking flight status and confirming baggage allowance to rebooking and refunds, our AI virtual assistant can answer all your queries about flying with Air India.

5. Members of our Maharaja Club programme can use the app to access and manage their loyalty accounts, allowing them to redeem points for flight bookings and cabin class upgrades.

6. Track the status of your scheduled flights easily with this handy feature, allowing you stay organised and ready for your next big adventure.

7. Our virtual agent's trip planner feature helps you create customised itineraries for your dream destinations, highlighting places to visit, shopping spots, and local culinary delights.

8. You can make use of our updated app to complete quick flight searches, flight bookings and stay informed about the latest updates concerning your travel from anywhere.

9. Whether there is a change in gate number or departure time, your digital boarding pass will be automatically updated to display the change in boarding details or departure time.

10. Search and book domestic or international flights on an Airbus A350-900 personalised with an elegant and luxurious interior.

11. Now you can book domestic and international flights to more than 450 destinations all over the world with just a few taps.

1. Air India CEO -you need to take a deep dive into this app and use the services of group company TCS in order to make it more user friendly.**Title:** Disappointing Experience with the Air India Mobile App As an avid traveler and frequent Air India flyer, I regret to express my utmost disappointment with the current state of the Air India mobile app.

2. Despite being a loyal customer, I find it disheartening that the app's functionality and reliability have consistently fallen short of expectations.As soon as I have opened the app it crashes, gives me a blank screen for a few milliseconds and bam! I am back to my home screen without being able to see anything at all! Useless appHi Team, There are issues with this app.

3. Even after giving these details as per my credit card bill, the app kept throwing out error messages of 'wrong address details' and it took me more than an hour to complete my booking.

4. Other airlines platform those are part of star alliance like Austrian works so well even also provide early notifications.After the Tatas took over Air India is much worse.

5. It"s probably the only app in the world which asks for credit card holders address details like building name, house no.

6. Their app is a joke - it crashes all the time, relevant information doesn't sync and its very slow.

7. App doesn't work, it keep crashing many hours before and after web check-in time.

8. It asks each time we do web check-in or book tickets.

9. Seems like a deliberate move to make passenger manually enter details through website.

10. Please add that option if you are releasing the new version.Useless! Version 3.0.0 works only when you do NOT login.

11. App or website doesn't store or save details though it mention to save.

1. Fix Air India Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Air India: Restarting the app will resolve most errors.
2. Update the Air India App. Here is how:
   1. On Android goto PlayStore » Search for "Air India" » Open Air India: Book Flight Tickets » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Air India » click "UPDATE".
3. Clear Air India: Book Flight Tickets app cache: Clearing cached data will force your app to retrieve the latest data directly from Air India servers.
   1. On Android, goto Settings » Apps » Select "Air India: Book Flight Tickets" » click Storage » click "Clear Cache".
4. Check Air India app permissions. If any of these permissions required to use your device's features are disenabled, Air India might not work.
5. Uninstall and reinstall Air India. If nothing else has worked, completely uninstall Air India then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Air India not working

2. Fix Air India Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Air India be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Air India not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Air India may not be able to connect to the Internet when running in the background.