Contact Dumpster Customer Service

Why should I report an Issue with Dumpster: Photo/Video Recovery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Baloota to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Why can't I see each and why I can't I choose what to delete? Thanks.Wow!! What a life saver! I tried literally every possible way to recover a few deleted images, and nothing! I hooked my phone up to different computers, downloaded tons of software, etc.

2. I just wish I could turn off the dumpster.Doesn't actually recover deleted data; just searches for files on the filesystem.

3. Annoying UI due to fault of the device OS: recoverable, deleted files are sorted in chronological batches, but my phone deletes larger numbers >20, in smaller nonsensical batches.

4. It seems as though no video nor image is ever truly deleted, which can be a good or bad thing.Edit: Google promptly refunded the full purchase price.

5. I used a different app and get the results I was expecting.Beats competition by recovering more file types and a large time range set by user.

6. SUCKS!!!!!!I only needed this to recover one file that I thought was on my laptop, so I can't attest to all the apps features.

7. In a nutshell, you shouldn't go in thinking it's absolutely going to restore all of your deleted files...it WILL TRY, just don't expect magic.

8. It showed files deleted up to three years ago, which was probably when I got my SD card.

9. It's also a privacy tool bc it shows all images still on your phone from Twitter, web, apps, etc.

10. Super easy to use!Was happily using Dumpster for both my Android phone & tablet for years with no problems.

11. I needed to recover some videos for work (about 30 gb worth) and I was freaking out.

1. Fix Dumpster Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dumpster: Restarting the app will resolve most errors.
2. Update the Dumpster App. Here is how:
   1. On Android goto PlayStore » Search for "Dumpster" » Open Dumpster: Photo/Video Recovery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dumpster » click "UPDATE".
3. Clear Dumpster: Photo/Video Recovery app cache: Clearing cached data will force your app to retrieve the latest data directly from Dumpster servers.
   1. On Android, goto Settings » Apps » Select "Dumpster: Photo/Video Recovery" » click Storage » click "Clear Cache".
4. Check Dumpster app permissions. If any of these permissions required to use your device's features are disenabled, Dumpster might not work.
5. Uninstall and reinstall Dumpster. If nothing else has worked, completely uninstall Dumpster then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dumpster not working

2. Fix Dumpster Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dumpster be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dumpster not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dumpster may not be able to connect to the Internet when running in the background.