Contact Avira Phantom VPN Customer Service

Why should I report an Issue with Avira Phantom VPN: Fast VPN?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AVIRA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. ... and before you say you don't know that would happen, it's your job to know.I took subscription from iPhone and It was automatically renewed for this month and i was charged but they disconnected me and I was not able to get the support as the support option is only for the active subscribers.!!!!! I found it horrible SUPPORT team who usually delayed a lot to give feedback when I contacted before for other issues.

2. Who can I contact so I can get part of my money back? Forgot to say; the service works fine for me, I will raise it to 5 stars after we sort this issue.Even after I disabled Auto Start and cleared all data, it started itself up.

3. It keeps asking me to sign up for a free trial, when my credit card is being charged every month.

4. lastly, there is no support button or way to send a bug report other than "send diagnostic data" which i just turned on to see if it will help.The app does not work.

5. Highly recommend the suite of Avira products.I keep being told to update the app and l have tried to do so many times, but it doesn't work.

6. I don't know what is different compared to the countless others I've tried, but the connection, speed, etc has been perfect!!! Regardless, I'll update my review after a month or two of use.

7. So far all I am getting is a bill with no service.WOW this is the real deal! Completely free option (data capped but still free and good for a test drive and more).

8. I was offered a free 6 month "trial" of the paid version, so I decided to give it a try.

9. After the supposed trial period was over, (I've already paid once), it charged me twice, making two subscriptions at once.

10. I have gone to the avira site to try and contact someone and the only thing listed there is a mailing address in Santa Clara.

11. I can't use any VoIP apps ("no network" error) even when the VPN is turned off (it works fine if I uninstall Phantom VPN).

1. Fix Avira Phantom VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Avira Phantom VPN: Restarting the app will resolve most errors.
2. Update the Avira Phantom VPN App. Here is how:
   1. On Android goto PlayStore » Search for "Avira Phantom VPN" » Open Avira Phantom VPN: Fast VPN » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Avira Phantom VPN » click "UPDATE".
3. Clear Avira Phantom VPN: Fast VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from Avira Phantom VPN servers.
   1. On Android, goto Settings » Apps » Select "Avira Phantom VPN: Fast VPN" » click Storage » click "Clear Cache".
4. Check Avira Phantom VPN app permissions. If any of these permissions required to use your device's features are disenabled, Avira Phantom VPN might not work.
5. Uninstall and reinstall Avira Phantom VPN. If nothing else has worked, completely uninstall Avira Phantom VPN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Avira Phantom VPN not working

2. Fix Avira Phantom VPN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Avira Phantom VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Avira Phantom VPN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Avira Phantom VPN may not be able to connect to the Internet when running in the background.