Contact Avira Optimizer Customer Service

Why should I report an Issue with Avira Optimizer - Cleaner and Battery Saver?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AVIRA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I had to disable the battery saver though, as it prevents my phone from sending any notifications to my smart watch (which took me ages to figure out why I wasn't getting my notifications)This is a great cleaning app so far.

2. There's the typical junk and memory cleaner, but then the battery saver worked very well I have longer than ever battery life using my phone longer.

3. Update, reinstalling will not fix ugly looking widget, and why should I have to pay for pro version to remove something that wasn't previously there?This is a legit battery saver! No other app like this has come close.

4. The optimisation app also is useless as having it run in the background to do what it needs to do will actually consume more battery than if the phone was just doing its own standard thing.

5. I'm never using this app again, I'm not risking my own safety and the safety of those around me, and personally I think if you have this installed you should remove this from your phone immediately.The app is good and I have only a problem or two.

6. It drains my battery even further especially when connected online.Not keen on the latest update, as the widget has been spoilt imo, with no details of how much has been optimised (as with the previous version), plus it looks ugly.

7. Avira needs to sort this out because as I mentioned in the first issue, having my phone overheating to the point where it is too hot to touch is unacceptable.

8. Woke up half way through the night and my phone was like a hot plate, the overcharge protection side to this app does more damage than good.

9. This app is also super invasive when it comes to notifications as even if you turn them off in your phone's notification settings they still find a way around it.

10. But I found a very similar alternative app called "dfndr battery"Won't pull up apps to stop.

11. $2 a year is so worth the pro features.This app is able to clean part of the junk but cannot clean residual files.

1. Fix Avira Optimizer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Avira Optimizer: Restarting the app will resolve most errors.
2. Update the Avira Optimizer App. Here is how:
   1. On Android goto PlayStore » Search for "Avira Optimizer" » Open Avira Optimizer - Cleaner and Battery Saver » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Avira Optimizer » click "UPDATE".
3. Clear Avira Optimizer - Cleaner and Battery Saver app cache: Clearing cached data will force your app to retrieve the latest data directly from Avira Optimizer servers.
   1. On Android, goto Settings » Apps » Select "Avira Optimizer - Cleaner and Battery Saver" » click Storage » click "Clear Cache".
4. Check Avira Optimizer app permissions. If any of these permissions required to use your device's features are disenabled, Avira Optimizer might not work.
5. Uninstall and reinstall Avira Optimizer. If nothing else has worked, completely uninstall Avira Optimizer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Avira Optimizer not working

2. Fix Avira Optimizer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Avira Optimizer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Avira Optimizer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Avira Optimizer may not be able to connect to the Internet when running in the background.