Published by Ahli United Bank Kuwait on Sep 10, 2024

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Why should I report an Issue with KFH(formerly AUB)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ahli United Bank Kuwait to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact KFH(formerly AUB) image 1 contact KFH(formerly AUB) image 2

About KFH(formerly AUB)

1. KFH(formerly AUB) Mobile Banking provides you access to your account 24/7 anywhere and anytime.

2. KFH(formerly AUB) mobile application is easy to use and loaded with features making your banking as convenient as possible.

3. Use your mobile to access your bank account securely on all smart phones.

4. KFH(formerly AUB) mobile banking offers a wide range of services including: detailed account transactions, transferring between accounts locally and internationally, paying your credit cards, and more.

KFH( Customer Insights

1. Please use the default keyboard Device details: samsung SM-S908EThe application is great but it is missing an important feature found in other banks' applications.

2. Thank you for considering my feedback as it is very important.It is fine except for managing transfers to other local account, it is impossible.

3. Also no statement request option found to email or download.I'hv enabled Finger ID from app profile settings but it's not working.. Also app screen is not closing after logout and pressing phone cancel/back button.

4. After creating beneficiary details you even enter OTP number but it does not show this beneficiary account detail at all even after many attempts.

5. Thank u AUB.The App is very very very slow Please try to update and solve this issue... You didn't solve this issue till now!!! After the last update we can't share payment links.

6. هناك مشكلة اذا كنت استعمل كيبورد جوجل This device does not meet the minimum security requirements for this application.

7. pls fix the issue, thanks.It's easy and quickly updating ur account balance.

8. So transfer from your account to other local account is not facilitated.

9. In simpler words; if someone else wants to send you money, you just need to send him/her a link and not all your bank information.

10. Shiuld improvebefore this app has working very well with the same mobile, but now since more then 2 months this app isn't working and same error coming, (reason for exit 4, contact developer).

11. Just a quick open my account and I will know my balance account.

Steps to Troubleshoot & Fix KFH( Issues

1. Fix KFH( Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KFH(: Restarting the app will resolve most errors.
  2. Update the KFH( App. Here is how:
    1. On Android goto PlayStore » Search for "KFH(" » Open KFH(formerly AUB) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KFH( » click "UPDATE".
  3. Clear KFH(formerly AUB) app cache: Clearing cached data will force your app to retrieve the latest data directly from KFH( servers.
    1. On Android, goto Settings » Apps » Select "KFH(formerly AUB)" » click Storage » click "Clear Cache".
  4. Check KFH( app permissions. If any of these permissions required to use your device's features are disenabled, KFH( might not work.
  5. Uninstall and reinstall KFH(. If nothing else has worked, completely uninstall KFH( then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KFH( not working


2. Fix KFH( Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KFH( be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KFH( not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KFH( may not be able to connect to the Internet when running in the background.

Reported Issues