Published by JOBPROGRESS, LLC. on Jul 25, 2024

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Why should I report an Issue with Leap formerly JobProgress?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of JOBPROGRESS, LLC. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Leap formerly JobProgress

1. Contractors large and small can grow their business, scale operations, create repeat and referral customers, and protect their margins with Leap.

2. The Leap platform has everything you need to run & grow your business in one central location.

3. Leap provides CRM, project management, and point-of-sale functionality to the professional contractor.

4. Leap is the complete platform for professional contractors.

5. Get started at LeapToDigital. com *. **Looking for JobProgress?

6. Ready to take the “Leap”?

7. You're in the right place! JobProgress is now Leap.

Leap Customer Insights

1. As a whole, it does a good job keeping all records in one place but it needs a server upgrade to get the response time up.This is a good scheduling tool.

2. While I can generate proposals from my phone, I typically use the tablet for larger viewing.It's just takes a long time to load every command, and we work on commission and time is money.

3. Time is money out in the field and the app takes too long to switch screens, go back and upload documents and photos.

4. So annoyingI don't like leap, I miss JPMarginal at best...still not setup and functioning as needed but they have reached out to help so I deleted my last review and improved the rating.

5. Accountability, visibility, comunication, tracking, data, calender, workflow, digital, documents, sync, multi app compatible.

6. JobProgress provides a sophisticated, simple platform that offers a robust app for my field team.

7. I have worked with this program for 2 years and provided examples of the inconsistencies to JP hoping that they would resolve the issues.

8. Adds alot of unnecessary time.This makes my job so much easier.

9. I would love to give 5 stars, lots of potential but little to no help getting this thing working.

10. Keeps track of customer details with individual per job information with an incorporated schedule.

11. Only flaw is reliance on cloud.The app does everything I need it to but it doesn't do it efficiently.

Steps to Troubleshoot & Fix Leap Issues

1. Fix Leap Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Leap: Restarting the app will resolve most errors.
  2. Update the Leap App. Here is how:
    1. On Android goto PlayStore » Search for "Leap" » Open Leap formerly JobProgress » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Leap » click "UPDATE".
  3. Clear Leap formerly JobProgress app cache: Clearing cached data will force your app to retrieve the latest data directly from Leap servers.
    1. On Android, goto Settings » Apps » Select "Leap formerly JobProgress" » click Storage » click "Clear Cache".
  4. Check Leap app permissions. If any of these permissions required to use your device's features are disenabled, Leap might not work.
  5. Uninstall and reinstall Leap. If nothing else has worked, completely uninstall Leap then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Leap not working


2. Fix Leap Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Leap be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Leap not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Leap may not be able to connect to the Internet when running in the background.

Reported Issues